Recruiting and retaining talent it tougher than ever. Adding to that pressure is the impact of inflation which may making your team members feel stretched. It may even prompt them to entertain the idea of a career outside the industry. Stef Fox illustrates the conversation you need to have with your team right now.
Building a strong team and enforcing it by constantly cultivating your team culture is one of your most important roles as the salon's owner. But it isn't easy. Vish's Tim Howard offers up 8 great solid steps to get you started.
Shanalie Wijesinghe, director of education at Boulevard, outlines the critical steps leaders can take right now to create a better, more inclusive experience for themselves and their teams.
After several false starts, some postpartum depression, and COVID followed by a devastating Texas storm, owner Martha Lynn Kale has shaped her career and her salon to stand up to pretty much anything.
When the Covid lockdown cleared, the Virginia salon had a new but very familiar owner, proving that family businesses can achieve a smooth transition and a lifelong storyteller can channel that passion through salon ownership.
With the Great Resignation, it's critical that employee retention is a focus for salon owners at this time. To get to the heart of it, Strategies Michael Yost has an open dialog with two leading salon owners. Watch the conversation, or read the recap.
Many salons relaxed their dress codes and their customer service perks as they scrambled to keep up with Covid-19 policies. But now is time to elevate your standards again, says Minerva Beauty's Jeff Grissler and he explains why.
In an exclusive SALON TODAY video interview, Oribe's Daniel Kaner and Gene Juarez Salons and Spas Founder Gene Juarez discuss how to create an inclusive, collaborative environment; the role mentorship plays in leadership; and how they witnessed owners valiantly lead over the past two years. Then they make a few suggestions for your leadership reading list.
Whip Salons' Amy Pal helps you arm yourself with your salons' Unique Selling Propositions, so the next time a team member has a wandering eye for the greener grass of rental, you can convince them why they want to stay.
Staffing shortages, absenteeism and pandemic-related stress are causing high levels of overwhelm and exhaustion among salon professionals. What can you do to help your team?
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