Employee turnover is expensive. In a business where competition is stiff and profit hinges on excellent customer service, salon owners should consider this checklist for ways to create happier employees.
Inspired by a witty column in The New Yorker, we put our heads together with some salon owners and created a list of things that are still bad ideas for stylists, even if they are fully vaccinated.
Almost every experienced professional has something to teach, but finding the best mentor is really up to you. Rosy Salon Software's Rachel D'Angelo shares her own mentorship journey, and encourages you to seek your own.
The demands of today's workforce keep changing, which means owners need to get more sophisticated to retain team members. Stefanie Fox Jackson conducts a poll to see what beauty professionals want today, and sketches out a strategy to help you secure your team for years to come.
As part of SALON TODAY’s Burning Questions series, Jill Krahn with Salon Professional Education Company offers a strategic key to retaining stylists and their clients.
In these emotionally heavy times, you want your team to feel like they’re thriving – not just surviving. Empowering You Consulting’s Amy Carter tackles the question of how to keep spirits high in your salon.
As part of our Burning Questions series, Neil Ducoff of Strategies provides staff recruitment and retention solutions that work in pandemic times and beyond.
Getting employees to appreciate the importance of THE FUTURE with a 401K plan is the goal of Arik Efros, co-owner of the Eva Scrivo Salon. Efros outlines the importance of this perk and explains why many of the people in their NYC salon have already a nice bundle waiting for them upon retirement.
As salons reopen across the country, there are big changes ahead. Since many stylists tend to fear change, practicing the new policies and procedures helps ease anxiety before opening while helping your team exude confidence to their guests once you've opened. Samatha Georgson, director of makreing for Inspired Enterprises shares how they did this at Be Inspired Salon in Madison, Wisconsin.
The tipping app Tippy introduces TipIt Fwd, a feature that allows clients to tip their favorite service providers, showering them with positive messages and help when most are not allowed to work through the COVID-19 crisis.
As we move through this crisis, we don't know what's on the other side but a healthy and trusted personal and salon brand will be more valuable, than ever. Stylists and owners can start thinking about and implementing these steps now.
While salons are starting to see cancellations from cautious guests avoiding public places during the corona virus crisis, it's more important that ever to be extra vigilant about sanitation practices, while communicating to your clients the safety steps you're taking. SALON TODAY recently tapped Tamara Johnson Shealey, a beauty licensing and public health advocate, who shares some sage advice.
