As the leader of your salon, what does it mean to serve? Salon Owner and SALON TODAY Blogger Kati Whitledge explores the different ways you can serve your team members, then gives you a pep talk stressing why it's important to keep it up.
When a salon employs a number of assistants across locations, it can be challenging to control quality as each assistant is educated by a different mentor. To create both consistent education and service, Anna Walt and Kenzie Welch develop short education videos to compliment the salon's education program.
Be Inspired Salon's Kati Whitledge shares ideas on how leaders can be influencers, starting with visualizing where they are now and where they want to be in five years.
Henley brings over 20 years of professional salon industry experience. He will manage the educational programming for the brand in an effort to broaden digital reach.
At this year's International SalonSpa Business Network conference, owners of multi-unit salons learn how to embrace changes in the industry by strengthening their leadership potential.
One of the best ways to grow your own team is to hire them right out of school and train them in your systems, but how do you get your salon in front of graduating students? Be Inspired's Kati Whitledge offers some key tips for networking with your local cosmetology schools.
Client referral programs, retail incentives, working with assistants, and employee bonus programs--SALON TODAY recommends a list of stories that all aim to bring more profit to the bottom line.
Retail trends expert Cate Trotter spotlights the disruptions in retail trends, and offers suggestions for connecting your clients with your retail products.
While today’s salons stretch themselves to recruit and retain top talent, some key management practices with current staff members may help on both fronts.
Tracey Hughes talks about the expanding curriculum Pulp Riot will be offering and also how joining the Riot Squad can be a transforming experience for a stylist.
Cy Wakeman, a leadership expert and best-selling author, will scrutinize the impact of drama in the workplace at the 2019 ISBN conference, helping the salon owners find strategies for eliminating drama and helping team members focus on what's important.
