As the driving force behind the AI company Valise Suite, Jamie Carroll transitions from renowned hair educator to a tech innovator, and helps salons tackle customer service, manage web presence and provide video content.
This pandemic forced change for a lot of people. It made us question everything in our lives; our careers, our priorities, even where we live in the world. Huge changes had to happen and we had to pivot to remain relevant. The interesting thing is that out of a horrific, scary situation wonderful new opportunities were born.
As part of our Profiles in Courage series with Intercoiffure, we check in with Mary and Scott Randolph, owners of three Randolph's salons. They are standing strong after the mandatory shutdown stage, and recruiting again to fuel their future growth.
Through this new series profiling salons and their recovery efforts, we find owners Bruce and Teresa McGaha organizing new retail and referral programs, rethinking holiday plans and designing fun, yet safe, social events to keep spirits high.
Opening PlatinumBlack in November 2019, Michael Haase was still building his team when COVID-19 caused a six-month shutdown and three-fourths of his team left. Find out how this resilient owner is focused on rebuilding his Los Angeles business.
Scott Randolph fell in love with Mary Randolph when he met her in the salon he worked in as a shampoo boy, and the rest is history. With three salons under their leadership, Scott says he now is in the business of growing people. Explore his leadership style and his plans for the future.
As part of our Profiles in Leadership series, we go deep with Salon Spa W's China Wong, digging into her background, her development of her leadership skills and examining what's next for this dynamic salon owner.
She believes in owning up to her mistakes and making them right; sharing her goals with her universe to keep herself accountable, and encouraging her team to give back to the community. Meet Lisa Houser, owner of Utopia Salon and Day Spa in Vancouver, Washington, and discover why if didn't own a salon, she'd want to be a store greeter.