Controlled Chaos founder Alanna York gives us the behind the scenes scoop of her Shark Tank experience, and then takes us on a tour of her Head Games Salon in Portland, Maine.
It’s not just about doing great hair, makeup, nails or skin care. So much of keeping your client happy is customer service. Eric Fisher shares his ten tips on making the client feel valued and important.
Are scalp treatments the new balayage? Are these luxurious and beneficial treatments the next salon service poised to explode and also go the distance? All indicators point to yes! Are you ready ride the scalp treatment wave and take advantage of the opportunity to meet the growing demand for these services?
Tracey Hughes, founder of Leading Ladies, has unintentionally founded what has become a "movement" in the salon industry. Here Hughes answers some of the most commonly asked questions.
