When the Covid lockdown cleared, the Virginia salon had a new but very familiar owner, proving that family businesses can achieve a smooth transition and a lifelong storyteller can channel that passion through salon ownership.
With the Great Resignation, it's critical that employee retention is a focus for salon owners at this time. To get to the heart of it, Strategies Michael Yost has an open dialog with two leading salon owners. Watch the conversation, or read the recap.
Many salons relaxed their dress codes and their customer service perks as they scrambled to keep up with Covid-19 policies. But now is time to elevate your standards again, says Minerva Beauty's Jeff Grissler and he explains why.
In an exclusive SALON TODAY video interview, Oribe's Daniel Kaner and Gene Juarez Salons and Spas Founder Gene Juarez discuss how to create an inclusive, collaborative environment; the role mentorship plays in leadership; and how they witnessed owners valiantly lead over the past two years. Then they make a few suggestions for your leadership reading list.
Whip Salons' Amy Pal helps you arm yourself with your salons' Unique Selling Propositions, so the next time a team member has a wandering eye for the greener grass of rental, you can convince them why they want to stay.
Beauty and wellness businesses today are faced with increasing competition, shortages of talented professionals, and other opportunities enticing team members elsewhere. Add to this the global “Great Resignation” which resulted from the COVID-19 pandemic mindset shift, which makes holding onto employees is a huge goal for businesses everywhere.
Never has it been more important to recognize your team members for their contributions, so SALON TODAY recently asked owners how they celebrated holidays, birthdays and work anniversaries, and they responded with some wonderfully creative ideas.
A number of policy tweaks help Gene Juarez Salons and Spas level the playing field and create a better experience for team members and guests. In addition, the company offers a first look at its new boutique salon design concept.
Employee turnover is expensive. In a business where competition is stiff and profit hinges on excellent customer service, salon owners should consider this checklist for ways to create happier employees.