According to Jesse Linares, any spare moment is an opportunity to learn. Share his tips with your team members during your next staff meeting, and add some suggestions of your own.
Never has it been more important to recognize your team members for their contributions, so SALON TODAY recently asked owners how they celebrated holidays, birthdays and work anniversaries, and they responded with some wonderfully creative ideas.
In addition to creating more digital services and leaning heavier on retail, Kimble designed a list of services that could get her hesitant clients in and out of the salon quicker. Listen in to this captivating conversation.
When you're dealing with an airborne virus, traditional cleanliness measures may not be enough. Owners discuss the reasons they implemented air cleaning systems.
In a candid video interview with SALON TODAY, owner Adrienne Velazquez shares her own successful pursuit of beauty, and how she surprised her parents by becoming a six-figure stylist and building a business that is approaching seven figures.
Salon owners share the stories of their most annoying, crazy and ridiculous clients, including what those experiences have taught their teams. (Client names have been changed to protect the guilty.)
"Nobody was rude to me; everyone was nice, yet silently, I was denied opportunities awarded to anyone younger. Ageism is sneaky and includes biases like younger stylists give the salon a better image, clients prefer younger stylists, and they only do old- fashioned styling."
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