News

How Salon Owners Can Protect Team Members' Health

Salon owners who cut corners with their design may find it tough to stay solvent if team members are struggling with pain.

Team Building

Five Steps to Creating a Culture of Giving in Your Salon

Mara Gourdine, Corporate Culture Ambassador at John Paul Mitchell Systems, shares these starting points for identifying a cause and creating a successful campaign within your salon.

Management Practices

20 Reasons HAIR+ is a Phenomenal Opportunity

As the number of clients concerned about thinning hair and hair loss quickly grows, the HAIR+ category is emerging as phenomenal opportunity for stylists who want to develop a specialty and a new revenue stream for salons.

Management Practices

How to Conduct a Hair-Loss Consultation with Care

Although a solid consultation enriches any hair service, when clients face hair loss, the stylist needs to proceed with care--HAIR+ experts share how.

Team Building

Why Our Staff Stays Loyal

In her first blog, SALON TODAY 200 Honoree Christine Perkins shares her tips for developing strong employee retention.

Management Practices

Dos and Don’ts When Communicating with Upset Guests

They say the key to every great relationship is communication – and handling a guest complaint is no different. It’s not ideal to have to communicate with an upset guest, yet we’ve all been there and it’s likely we’ll be there again someday. Here are the dos and don’ts to keep in mind to help you successfully communicate with upset guests.

A Color Management System Streamlines the Service, Prevents Waste and Boosts Profitability

Developed by a colorist and former salon owner, the color management software system Vish eliminates waste, ensures consistent pricing and accurate record keeping, automates inventory and maximizes profitability on the salon's most popular service. Discover how it works.

Marketing

4 Tips to Build a Profitable Salon

As a salon owner, it’s part of your long list of responsibilities to run a profitable salon. Building a profitable salon means providing your team, and yourself, with opportunities for freedom, security, benefits, growth, education and much more! But like most aspects of running a business, it’s not an easy task. Here's some advice from SALON TODAY blogger, Kati Whitledge.

Management Practices

What Pizza Can Teach You about Customer Service

Domino’s new Carryout Insurance illustrates that you have a problem when a guest is unhappy, even if it’s not your fault. The DiJulius Group demonstrates the value of having an insurance policy for your salon services.

Profiles

The Second Tour de ISBN Goes Behind the Scenes at V's Barbershops

Jim Valenzuela, who has grown his barbershop concept into 36 locations across 15 states with more to come, offers up two of his locations and his management team, for the latest Tour de ISBN.

SALON TODAY RECOMMENDS: 3 Millennial Salon Owners Rockin' It & Are Front Desks a Thing of the Past?

Get a dose of educational articles that make you think, feel inspired and get motivated on improving your business on avedameansbusiness.com. In this series, we look at five articles trending right now—from profiles on millennial owners who are "busting the millennial myth" and bringing their salon to new heights; to the evolution of the front desk; to how salon owners’ choose their salon’s names.

Management Practices

Water Woes: A State Law Plays Havoc with Salons

Zona Salons' Frank Zona details the trials and tribulations Massachusetts salons have with the regulation that defines salon rinse water as industrial waste.

Profiles

When Maintaining Consistency Across the Brand Means Addressing Water Flow

With 35 barbershops open and another 60 in the works, V's Barbershop strives to maintain a consistent service at every location. That proves tough when water quality and water pressure varies greatly from location to location, so Emily Brown, director of operations, sought some help from Ecoheads.

Owner 2 Owner: Lords & Ladies Has Found the Perfect Consistency Equation. It’s Called MEME.

MEME is Lords & Ladies Salon’s acronym for management, education, marketing and environment. It’s also the rock-solid foundation on which Lords & Ladies Owner Terry Derr has built his successful, seven-location business in Pennsylvania.

Management Practices

Questions to Ask Yourself When Buying a Salon

Buying an existing salon is a quick way to jump into the beauty business, but it can also bring some headaches. Bruce Hakutizwi from us.businessesforsale.com offers you some important points to ponder when considering buying an existing salon.