Mara Gourdine, Corporate Culture Ambassador at John Paul Mitchell Systems, shares these starting points for identifying a cause and creating a successful campaign within your salon.
As the number of clients concerned about thinning hair and hair loss quickly grows, the HAIR+ category is emerging as phenomenal opportunity for stylists who want to develop a specialty and a new revenue stream for salons.
They say the key to every great relationship is communication – and handling a guest complaint is no different. It’s not ideal to have to communicate with an upset guest, yet we’ve all been there and it’s likely we’ll be there again someday. Here are the dos and don’ts to keep in mind to help you successfully communicate with upset guests.
Developed by a colorist and former salon owner, the color management software system Vish eliminates waste, ensures consistent pricing and accurate record keeping, automates inventory and maximizes profitability on the salon's most popular service. Discover how it works.
As a salon owner, it’s part of your long list of responsibilities to run a profitable salon. Building a profitable salon means providing your team, and yourself, with opportunities for freedom, security, benefits, growth, education and much more! But like most aspects of running a business, it’s not an easy task. Here's some advice from SALON TODAY blogger, Kati Whitledge.
Domino’s new Carryout Insurance illustrates that you have a problem when a guest is unhappy, even if it’s not your fault. The DiJulius Group demonstrates the value of having an insurance policy for your salon services.
Jim Valenzuela, who has grown his barbershop concept into 36 locations across 15 states with more to come, offers up two of his locations and his management team, for the latest Tour de ISBN.
Get a dose of educational articles that make you think, feel inspired and get motivated on improving your business on avedameansbusiness.com. In this series, we look at five articles trending right now—from profiles on millennial owners who are "busting the millennial myth" and bringing their salon to new heights; to the evolution of the front desk; to how salon owners’ choose their salon’s names.
With 35 barbershops open and another 60 in the works, V's Barbershop strives to maintain a consistent service at every location. That proves tough when water quality and water pressure varies greatly from location to location, so Emily Brown, director of operations, sought some help from Ecoheads.
MEME is Lords & Ladies Salon’s acronym for management, education, marketing and environment. It’s also the rock-solid foundation on which Lords & Ladies Owner Terry Derr has built his successful, seven-location business in Pennsylvania.
Buying an existing salon is a quick way to jump into the beauty business, but it can also bring some headaches. Bruce Hakutizwi from us.businessesforsale.com offers you some important points to ponder when considering buying an existing salon.