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How These Salons are Reclaiming At-Risk Clients

How These Salons are Reclaiming At-Risk Clients

by Stacey Soble

Clients who stretch their appointments, or worse who stray to other salons, leave costly holes in a salon’s appointment schedule. An automated marketing tool now can track a client’s history, determine when she’s overdo and send her a reminder to book her next appointment.

Rebecca Lee, owner of Bella Luci Salon in Poughkeepsie, NY.

Awards & Contests

2020 SALON TODAY 200: Retention and Referral

by Stacey Soble

It's Day 7 of the 12 Days of the SALON TODAY 200, and time to celebrate the 2020 honorees in Retention and Referral. These salons know that their ability to attract new guests fuels growth, while their ability to get those guests to return again and again dictates their overall success.

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