Carlos Valenzuela, initially trained in London and Chicago with Pivot Point International, has a master's degree in international management and forty-six-plus year's experience as a hairdresser, ex-salon/school owner and worldwide spokesperson for professional beauty brands. He is the author of numerous success and personal development programs and published the novella Letters to Young Carlos, about a gay boy growing up along the US/Mexico border in the 1960s. Visit him at www.carlos-valenzuela.com
Employee turnover is expensive. In a business where competition is stiff and profit hinges on excellent customer service, salon owners should consider this checklist for ways to create happier employees.
"I have a sneaky suspicion your attitude to keep going while juggling a career and a home might be the most valuable lesson. By showing your kids that life challenges will happen and can be faced, you provide lifelong encouragement to overcome their own." Hear from some inspiring single mom hairdressers.