Leon Alexander is president of Eurisko, a comprehensive design, consulting and distribution source servicing the salon and spa industry. He holds a Ph.D. in behavioral psychology.
The shift towards a consumer-centric salon model represents a significant evolution in how salons engage with their customers and art can be the catalyst. When you can make the customer's journey immersive and personalized, you differentiate your business and create a profit-centric business model.
As the leader of your business, you must take risks to grow. But the allure of comfort and the fear of the unknown hold us back. Dr. Leon Alexander offers eight solid steps that help you get out of your comfort zone and enter your growth zone.
Despite what they may believe, consumers don't make their own purchasing decisions. They are influenced by the way is positioned. Eurisko's Leon Alexander is back with another blog, thin one explains why positioning of a business and a brand will be the key initiative in any new business model.
Taking their cues from sophisticated department stores, salons can create retail areas that lure guests into shopping and spending more. Eurisko's Leon Alexander offers his top tips.
Despite the challenging year we've just experienced, it's vital that today's salon leaders stay positive in order to guide their businesses, teams and guests through this new reality. Eurisko's Leon Alexander offers some strategies to stay strong and focused on the good.
As part of our Burning Questions series, Eurisko's Dr. Leon Alexander tackles the sensitive issue of staff not returning or leaving for rental, and how to keep these vagrancies from impacting a salon's profitability.
In his latest provocative blog, Eurisko's Leon Alexander proposes a new business model for the salon industry that is a hybrid between a commission-based salon and salon suites.
Eurisko's Leon Alexander offers some rationale around the decision to 'suspend' your salon business in light of the COVID-19 crisis, as well as some nice messanging from salons who have voluntarily closed.