If ever there was a need for salon owners and other beauty professionals to rethink, refocus and reinvent the client experience, it would be in response to a pandemic.

ISBN is presenting a complimentary webinar featuring Joey Coleman, an expert in client communications and a master designer of client experience and engagement, Wednesday, June 17 (noon EDT/11am CDT/9am PST) that will walk salon professionals through the key points of delivering and continuing to evolve a memorable, yet safe and reassuring service to welcome back salon, spa and barbershop guests post COVID-19 shutdown. The webinar is open to everyone, register here to attend. 

Coleman was a featured speaker at Serious Business 2019, as well as in a pre-event story with SALON TODAY regarding his book Never Lose A Client Again

In addition to hosting this compelling and valuable webinar, Coleman is scheduled as an ISBN 2021 Conference speaker. This session will be a great preview and a powerful opportunity to submit questions to engage Coleman with members’ most relevant interests and concerns. Register now.

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