client experience

How to Build Profitability with The Layback Foil Technique

Over decades, Salon Owner Shelly Malizola has perfected The Layback Foil Technique, and now she's teaching it to other salons to help them boost their efficiency and profitability while offering a unique client experience.

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5 Things that Keep Clients Coming Back to Your Salon

While making new clients is always a growth strategy, keeping the ones you have is even more sustainable. Coach Dawna Jarvis shows you five ways to keep them coming back time and time again.

How an AI Tool Captures Business from Missed Calls

For a salon, gaining new clients used to revolve around phone conversations, but now with Artificial Intelligence, a salon can capture new appointments via texting even when the front desk is too busy to answer a call or when the salon is closed. Two salons weigh in with their data, proving it's a revenue game-changer.

Takara Belmont's New Yume Suite Provides Remarkable Comfort and Innovation

With a commitment to remarkable comfort and premium features, Takara Belmont's new Yume Suite further elevates clients' favorite part of the salon experience--the shampoo and treatments.

5 Ways to Craft A Better Client Experience

As competition for a client's business heats up, one of the best ways to retain their loyalty is by offering an enhanced experience. Salon Cadence's Ronit Enos shows you five quick ways to craft a better experience.

The Power of Intuition and Empathy in Elevating the Client Experience Amid Haircare Challenges

Every client who enters your salon carries a unique story, often concealed beneath layers of emotions and experiences. By understanding the unique journeys of your clients, you have the power to uplift their experiences, providing not just hair solutions but also comfort, empathy, and empowerment.

A Business Lesson from the Art World

The shift towards a consumer-centric salon model represents a significant evolution in how salons engage with their customers and art can be the catalyst. When you can make the customer's journey immersive and personalized, you differentiate your business and create a profit-centric business model.

Strategies for Ensuring Long-Term Success and Profitability

Coach Karen Hardee offers strategies for keeping your chairs full and creating the experiences that have clients coming back for more.

Perfect Pairing: Why Matching Clients with the Right Hairstylist Matters

Gary Harlan offers 7 considerations when matching new clients to their future professionals, ensuring a perfect fit.

Sorry, Doing These Things Won't Recession-Proof Your Salon

To help you strengthen your business for the uncertain economic times ahead, Boulevard's Shanalie Wijesinghe steers you away from recession strategies and toward resiliency tactics.

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