ISBN

Day One ISBN 2015: Meeting the Needs of the Multi-Generational Workplace

THE EVENT:  The International SalonSpa Business Network (ISBN) annual conference is currently underway at the Ritz-Carlton on Amelia Island, Florida, May 3-May 5, 2015. New president of ISBN, Rhoda Olsen, the CEO of Great Clips, Inc., ...

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Eric Chester Shows Salons How to Create an "On Fire" Culture

Eric Chester knows a thing or two about developing an engaging culture. As the author of the new book, On Fire at Work: How Great Companies Ignite Passion in Their People without Burning Them Out, he frequently studies the companies that top the ...

Technology-Infused Leadership

At the 2013 ISBN conference in San Antonio, Andrew Ranson challenged multi-unit salon owners to get to know technology well enough to lead their companies strategically.

Blueprint For Success: How to Expand Your Salon Business

Ever dream of expanding your salon business? Successful multi-salon owners help you discover when the time is right, how to build the systems and the team to support the growth, and where to let your expansion dream lead you.

Charles Penzone Celebrates 50 Years In Industry

As Charles Penzone celebrates his 50th year in the industry, he looks back and shares some favorite moments of his company's development, then looks forward with some advice for future salon owners.

A Little ISBN Inspiration

A lineup of thought-provoking speakers and some probing panel sessions got ISBN members strategically thinking about the future of their businesses.

The 2 to 10 Project

A special research study gathers the owners of small, multi-unit salon operations together to share data and best practices.

Stacey Soble with Peter Shankman

Peter Shankman is an author, entrepreneur and worldwide connector, as well as the keynote speaker at this year's ISBN conference.

The New PR Machine

Peter Shankman, who will be a keynote speaker at the International SalonSpa Business Network Conference, shows salon owners how great customer service will get your their clients to do their PR for them.

The Pulse of the Industry

I had the opportunity to help kick off the recent International SalonSpa Business Network (ISBN) Conference by doing what I do everyday—asking industry thought leaders for their opinions on a variety of topics. But, this time I did it live and in front of an audience, as I was invited to moderate the conference's State of the Industry Panel.

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