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Report: After Two Years of Decline, Customers More Satisfied with Retail

The American Customer Satisfaction Index rates everything from the convenience of store hours to speed of checkout process on a scale of 0-100.

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How to Spin A Retail Story

The better a salon is able to communicate its retail stories, the higher retail sales it'll enjoy. Carmen DePasquale, founder and CEO of Ecru New York shows salons how it's done.

How to Retail without Ever 'Selling' Anything

Getting retail product into a client's hands encourages her to experience it, which can ultimately lead to a purchase.

How Stylists Can Sample to Capture a Future Sale

Three proven tactics on how to follow up on a sampling campaign and all are guaranteed to bounce your revenue forward and ensure you capture future sales dollars.

Helen of Troy to Acquire Drybar Prestige Hair Care Products

As part of the transaction, Helen of Troy will grant a worldwide license to Drybar Holdings LLC, the owner and long-time operator of Drybar blowout salons, to use the Drybar trademark in their continued operation of Drybar salons.

6 Ideas for Making Holidays in the Salon a Merry Success

It's never too early to start planning for a busy, profitable holiday season. Follow these strategies for moving into a wonderful 2020.

6 of the Best-Selling Color Depositing Conditioners in Your Salons

Color-depositing conditioners are a way for your clients to maintain your artistry in between appointments. MODERN’s Instagram followers—all one million of you!—tell us their favorites to retail.

Tips On Upping Your Retail Game

Jack Panico offers his tips on how to make salon retail more profitable.