Millennium Launches Meevo 2, A Cloud-Based, Time-Saving Software

As Millennium launches Meevo 2, Founder John Harms talks to SALON TODAY about the new salon software's revenue-building features.

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Salons Leverage Artificial Intelligence to Save Time and Money at the Front Desk

As one of the first salons to use  the artificial intelligence texting software Presence AI, Umbrella Salon in San Jose is cutting the time the front desk spends manning the phones up to 40 percent. See how this new technology is helping the front desk do more while giving clients an improved experience.

Cutting Loose Takes its Front Desk Team on an Educational Shopping Spree

Like many salon owners, Coral Pleas, owner of Cutting Loose in Sarasota, Florida, traditionally gave the responsibility of product education to the stylists, while asking her reception team to support by closing the sale. “But recently, I ...

SALON TODAY RECOMMENDS: Must-Read Articles on Priceless Customer Service, Doing Away with the Front Desk and Tips for Entering NAHA

SALON TODAY is always scouring the world of salon business to find effective techniques and innovative methods for salon growth. Latest on our reading list are the insightful articles featured on Below are five articles ...

The New Tools of the Trade

Move over shears, blowdryers and color brushes! Technology is arming stylists and owners with a whole array of tools—from Apple watches to selfie stations to management apps to build a stronger salon business.For Salon Today's ...

The Deskless Salon Shapes the Client Experience

A few years ago, Lavish Salon owner Kristi Brehm took radical action when she eliminated her front desk entirely. The Webster, Texas-based owner found herself frustrated with the lack of interaction between her clients and front desk staff, but ...

Front Desk Case Study: Salon Naman in Rock Hill, South Carolina

Hiring Crystal Focus four years ago was a way for Amy and Chris Naoum, co-owners of Salon Naman in Rock Hill, South Carolina, to take their business to the next level.“We were doing some amazing things,” says Amy. “We had ...

6 Front Desk Strategies for Success

Strategies for SuccessNo matter how great your front desk staff is, you still have to have a system of accountability in place. Kristi Valenzuela, head of the Front Desk Division for Summit Salon Business Center, gives owners six ...

Front Desk Focus

When Kristi Valenzuela founded her consulting company, Crystal Focus, 15 years ago, she coached salon owners on all aspects of profitability in the salon, including marketing, retail and team training. In fact, she still teaches a popular class ...

Handshake, Hug, Hello? What Is the Proper Business Greeting?

What is the proper protocol when you meet a client?

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