The way a salon or spa welcomes and says goodbye to a guest is just as critical as the quality of the service in making a good impression--check out these inspired ways salons make their guests feel welcome.
At the close of Serious Business 2013 in New Orleans, salon owners, managers and staff members representing 72 of the SALON TODAY 200 celebrated their success with one another at a special reception.
In this guest blog, Jason Hall, co-owner of RED 7 Salon in Evanston and Chicago, reflects on why his business won't be listed in the SALON TODAY 200 this year.
