Staff

Editorial

Our editorial team is composed of seasoned beauty and salon industry professionals and writers who are passionate about delivering the latest news, trends, and insights to our readers. Our collective expertise spans various aspects of the beauty world, from hair and makeup to salon business and wellness. With a commitment to excellence and a finger on the pulse of the industry, our editorial staff strives to provide accurate, timely, and engaging content that helps beauty professionals stay informed and inspired. Whether it's news, the latest beauty trends, or in-depth features, our team is dedicated to supporting the success and growth of the beauty community.

Staff wrote

A Fun Challenge to Ignite Retail Sales

A Fun Challenge to Ignite Retail Sales

by Staff

Following the success of its #30DaystoGrow challenge last Spring, Phorest Salon Software organizes a fun week of daily challenges to encourage participating salon teams to focus on retail, fueling sales.

Future Trends: Beyond the Predictions at ISBN

Future Trends: Beyond the Predictions at ISBN

by Staff

At the International SalonSpa Business Network's conference, a Future Trends panel including David Thurston, Maureen Mullen and Taylor Romero, forecast emerging technologies to impact the beauty business, while warning owners that clients may not be ready to embrace them.

Dos and Don’ts When Communicating with Upset Guests

Dos and Don’ts When Communicating with Upset Guests

by Staff

They say the key to every great relationship is communication – and handling a guest complaint is no different. It’s not ideal to have to communicate with an upset guest, yet we’ve all been there and it’s likely we’ll be there again someday. Here are the dos and don’ts to keep in mind to help you successfully communicate with upset guests.

SALON TOUR: Maison D'Alexandre

SALON TOUR: Maison D'Alexandre

by Staff

Owner Alexandre Chouery of Maison D'Alexandre culled from over 20 years of experience traveling the world working for prestigious brands to resource a totally new concept of a salon creating an atmosphere of being in a luxurious home. Take the tour!

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