Close
Management Practices

Salon Tomorrow: Co-Collective

Stacey Soble | July 5, 2016 | 10:34 AM
Photo 1 of 16
Photo 2 of 16
Photo 3 of 16
Photo 4 of 16
Photo 5 of 16
Photo 6 of 16
Photo 7 of 16
Photo 8 of 16
Photo 9 of 16
Photo 10 of 16
Photo 11 of 16
Photo 12 of 16
Photo 13 of 16
Photo 14 of 16
Photo 15 of 16
Photo 16 of 16

In Spring 2016, Qnity partnered with SALON TODAY to host the Emerging Leader Cup for a competition designing the salon of tomorrow. Emerging Leaders is a subset of membership of 2 to 10, an association for salons that operate businesses from 2 to 10 locations. The Emerging Leaders represent members of the group who are 30 years old or younger.

For the purposes of the competition, the group was divided into three teams and charged with the mission of sketching out a beauty concept for the future. The teams were judged on the originality of their salon concept, how they worked together as a team, the feasibility of their concept, and how well they presented their idea. After the presentations, the judges scored each salon and conferred together to select a winning team.

In the end, the judges agreed that the Co-Collective team just edged the other teams out to win, but they all felt there was value in sharing the ideas of all three teams. Here is the slide presentation and the concept by Co-Collective:

Co-Collective: Life in a Pop-Up Economy

Team Members: AmberLynn Maxwell of Ihloff Salons; Jessica Gordon and Michael Gordon of Gordon Salons, and Garrison Neill and Tatum Neill of Paris Parker Salons

In search of a new salon concept, the Co-Collective group started by looking at some of the consumer behaviors that are currently trending in the United States, and started imagining how those behaviors could be translated into a salon concept. The behaviors included:  collaborative, co-working spaces; a growing need for a sense of community; retailers that are opening pop-up shops or shops in neighborhoods versus a traditional mall; brands that are encouraging customers to visit multiple times a week by partnering up with coffee shops and tea bars; and the emergence of high-end food halls.

The team started imagining how a salon concept could start collaborating with other businesses. As a result, the Co-Collective is a trend-forward salon that features an experience table check-in area, stations on casters so they can be moved to accommodate events; flex scheduling to appeal to younger stylists; and a photo area to encourage social media.

“The collaborative work space is not just a tool to keep current employees satisfied,” said presenter Garrison Neill. “Many employers have found this open floor plan to be a powerful recruiting tool. The open, laid-back atmosphere gives the impression of a flexible and innovative corporate culture.”

The salon would partner with a local coffee purveyor to open up an in-salon coffee bar next to a shared workspace, with designated areas for walk-ins and clients with reservations. As an added bonus, customized coffee orders could be delivered directly to the station during a client’s appointment.

The retail space would double as an art gallery and each month artwork would rotate through the space, and the salon would host monthly art gatherings to maximize exposure. Within the retail area, a dedicated space would be used to host retail pop-ups, keeping retail offerings fresh and exciting for salon guests.

The salon would cater to clients aged 18 to 40 who care about fashion, style and are trend conscious.

The team also stressed the entry cost for the salon startup would be lower because it’s a space within a space, and the cost to operate also would be lower because the salon would be sharing the space with other businesses.

More from Management Practices

Management Practices
Management Practices

Dos and Don’ts When Communicating with Upset Guests

July 31, 2018

They say the key to every great relationship is communication – and handling a guest complaint is no different. It’s not ideal to have to communicate with an upset guest, yet we’ve all been there and it’s likely we’ll be there again someday. Here are the dos and don’ts to keep in mind to help you successfully communicate with upset guests.

Management Practices @vanessapalstylist cutting a precision bob hairstyle. 
Management Practices

SALON TODAY RECOMMENDS: Strategies for In-Salon Education & Minimizing Stylist Turnover

Lauren Salapatek | May 4, 2018

What kind of continuing education do you have at your salon? Are you inspiring your employees to reach their full potential? This month Aveda Means Business covers topics from in-salon education to minimizing stylist turnover. Learn some ways on how to attract stylists who are passionate about the business and who will fit in with your salon’s culture.

Management Practices Sponsored by L'Oréal Professionnel

OWNER TO OWNER: The David Rios Salons’ Secrets to Providing 5-Star European Service for the Country’s Most Demanding Clients

May 2, 2018

Many of the country’s most brilliant, talented and powerful people live and work in the Georgetown neighborhood of Washington, D.C. They’re politicians, diplomats, attorneys. Also professors and students at the nation’s top universities. So, if you’re servicing these people in your salon, you had better be at the very top of your game.

Load More