Close

Technology

What You Need to Know Before Purchasing a POS System

by ST Staff | August 21, 2019
 -

For salons and spas, choosing the right software to help run your business is essential. And, to that point, you’ll find that adding a point of sale or POS system is one of the best decisions you can make.

POS systems use the latest technology to help you manage and grow your business. In addition to processing payments of all types and managing schedules, a POS can help you improve and maintain your database of customers, track sales, and prepare for tax time. Although a given for any decent POS system, those features are only the starting point.

When searching for the ideal software for your business, make sure to look for these essential attributes:

User-Friendly: The ultimate POS software is simple to use and should be a natural addition to your salon or spa’s workflow. You’ll want the ability to easily access client information at every turn and check customers in and out with just a few taps or clicks. The best POS software will be so turnkey that your clients are barely aware of the process.

Device-Friendly: Your choice for POS software should also be easily accessible and work on all of the devices you like to use. All of this ought to be possible without having to invest in any heavy equipment or hiding a server in your back room. Look for a cloud-based system so you can both avoid conflicts and IT issues and access your data anytime and from anywhere. You’ll also find it easy to use card swipers that make mobile payment processing a breeze. Mobile processing works for salons and spas of all sizes but is a must-have for solo operators or those who book services outside of the salon or spa.

Number Tracking: A POS system should have robust sales and commission tracking. You’ll want to be able to access this information at any point and have multiple options for running reports and calling up your data. And, by going mobile, you can access this information wherever you chose to run your business: from home, on vacation, or, like with most salon or spa owners, between clients.

Counting Rewards & Referrals: To reward client loyalty and to encourage their referrals, you’ll want a robust system to help keep track of rewards points and client recommendations. Look for a POS solution that offers a loyalty and referral program with easy tracking so you can encourage frequent client visits and increased spending. Your customers will feel appreciated while helping your business grow.

Inventory Intelligence: You also want a system that integrates seamlessly with your inventory. It’s essential that it not only tracks your retail sales, but also helps you identify sales trends, recommends products at checkout, and has automatic ordering functionality that keeps your shelves stocked.

Customer Support: Naturally, there will be a learning curve, but once trained to use your POS software, it will save you and your staff a lot of time. Find a system that has straightforward learning tutorials to make the process simple but also has a friendly and industry knowledgeable support team that understands your needs and is willing to help. Be sure to inquire about costs for training, data transfer, and ongoing customer support. The best salon point of sale system will not only offer these services for free but will have the backing of a company well steeped in the salon and spa industry.

Once you are up and running with your new software, set up a training protocol for staff and new hires. That way, anyone can jump in and help check-in clients, book appointments, and process payments with ease.

Owners Ramiro Corrales, Taylor Miller and Cameron Kepford check out a client's recent positive...

Technology

Marketing the Salon in the Modern Tech Era

by Laurel Nelson

Long gone are the days of marketing your salon with one simple ad. To break through the clutter, today's marketing messages must be multipronged--saying the right thing to the right people, when and where they're ready for the message. Today's technology makes that easier than ever.

Grow Your Business with Automated Marketing

Grow Your Business with Automated Marketing

by Staff

Marketing your business is a top priority; if you don’t market, you won’t attract new clients or keep the ones you already have. Good news: Your marketing strategy doesn’t have to be time consuming or complicated to make an impact.

Grow Your Business with Automated Marketing

Grow Your Business with Automated Marketing

by Staff

Marketing your business is a top priority; if you don’t market, you won’t attract new clients or keep the ones you already have. Good news: Your marketing strategy doesn’t have to be time consuming or complicated to make an impact.

Videos

In our video section, watch salon professionals in action, listen to the advice of salon business experts, and tour inside the world’s top salons.

The 2019 Technology Guide

Technology

The 2019 Technology Guide

by Laurel Nelson

Technology plays a strong hand in how successful owners lead their salons, and now the options go far beyong appointment scheduling. This helpful guide introduce you to a number of digital tools to add to your managment toolbox.

5 Salon Trends And Best Practices

5 Salon Trends And Best Practices

by Staff

Millennium Systems International’s John Harms is an experienced leader—for 33 years he has pioneered salon management software. Harms understands how important it is to keep innovating and adapting in order to be successful in any business, and here he reflects on his own leadership strategies and company innovations that help salons grow.

Load More