When it comes to managing your salon, technology is your most valuable business partner. This 2013 Technology Guide introduces you to software and tools, as well as a number of other companies that help you navigate today’s latest technologies to better your salon business.
ClienTrak! Spa & Salon Software
Envision Salon and Spa Management Software
John Amico Salon Software by John Amico Hair Care
Leprechaun Spa & Salon Software
Medi Spa Software by Milano Computer Systems Inc.
Millennium Salon Software by Harms
SalonBiz Software by Neil Technologies
Salon Iris Software by DaySmart
Salon Target Management Software with Touchscreen Kiosk
877-424-5093
support@bizlinkms.com
NEWEST PRODUCT: Mobile Apple App and Google Play for Android
KEY FEATURES: Online booking, reminders for customers to repurchase retail products, automated service reminders for clients to return to get services, sales reports, profit/loss report, commission reports, credit card integrations, Mac compatible and booth renter friendly.
ClienTrak! Spa & Salon Software
1-800-379-4582
Fax: 412-939-3393
mgc@nucocorp.com
NEWEST PRODUCT: Mobile Web App for Smart Phones
KEY FEATURES: Sales reporting, marketing, inventory, payroll, loyalty program, goal tracking, appointment scheduling, appointment confirmation and reminder emails, gift card sales/tracking, integrated credit card processing.
800-210-0355
sales@demandforce.com
NEWEST PRODUCT: In addition to Google, Facebook, Citysearch and MapQuest, all Demandforce reviews are now syndicated to the biggest sites on the web. From these websites, clients can request an appointment right from the page and it is tracked in the software.
KEY FEATURES: Targeted and segmented marketing campaigns, certified reviews collection and web syndication, online reputation marketing, email and SMS appointment reminders and confirmations, plus social media automation.
Envision Salon and Spa Management Software
800-231-9445
Fax: 877-231-9443
sales@ennoview.com
NEWEST PRODUCT: Envision Cloud; Envision’s first fully featured, online software.
KEY FEATURES: Desktop Software or Cloud-based software available with schedule and point of sale, inventory and client management, extensive business reports, online booking for staff and clients, integrated marketing, automated appointment confirmations and integrated credit card processing with Integrity Payment Systems.
John Amico Salon Software by John Amico Hair Care
800-676-5264
john.amicojr@johnamico.com
NEWEST PRODUCT: John Amico Salon Software
KEY FEATURES: Online client scheduling, Facebook integration, email confirmation and text alerts, client relation management, point of sale, email marketing, mobile access, integrated credit card processing, reporting engine and inventory management.
866-567-8838
248-412-4000
Fax: 413-812-5004
sales@korvue.com
NEWEST PRODUCT: KORVUE Cloud ERP for Enterprises and Franchises
KEY FEATURES: 100 percent Cloud-Based, totally custom interfaces and workflow, works on all desktop and mobile platforms, including Windows, Mac, Chrome, Android, iOs and Linux.
Leprechaun Spa & Salon Software
1-800-373-1684
Fax: 412-939-3393
salesoffice@usa.net
NEWEST PRODUCT: Mobile Web App for Smart Phones
KEY FEATURES: Sales reporting, marketing, inventory, payroll, goal tracking, appointment scheduling, appointment confirmation emails, appointment reminder emails, gift card sales/tracking, loyalty program and integrated credit card processing.
Main 513-528-5100
Marketing 800-448-5420
Fax 513-528-8264
sales@mikal.com
fredd@mikal.com
NEWEST PRODUCT: AutoPilot Marketing System
KEY FEATURES: AutoPilot is a free e-marketing/texting service that sends automatic e-mails and texts for birthday and thank you reminders, appointment confirmations, referrals and other custom campaigns. It interfaces with Mikal’s On-Line booking and JITA (just in time appointment) system to fill cancellations in the book each day.
Medi Spa Software by Milano Computer Systems Inc.
800-667-1595
Fax: 905-884-9505
business@milanosoftware.com
NEWEST PRODUCT: Head office software efficiently manages information exchanges between corporate offices and chain stores. Its unique database structure enables users to access their data on-the-go through the web and the cloud.
KEY FEATURES: Standard salon software features, real-time stats on labor, inventory, sales and marketing based on clients’ behaviors.
Millennium Salon Software by Harms
973-402-9500
Fax: 973-402-8813
www.harms-software.com
NEWEST PRODUCT: Millennium iPhone/iPad App & Meevo
KEY FEATURES: Features assisted intelligence to help grow businesses by increasing frequency of visit, retention and average ticket, touchscreen compatible with tablets, full-sized PC’s and Macs.
877-755-4279
georgia.suter@mindbodyonline.com
NEWEST PRODUCT: MINDBODY Express offers salon management on-the-go with an easy to use mobile business app.
KEY FEATURES: Appointment scheduling, check-in and mobile credit card swiping.
877-346-7679
Fax: 630-469-2546
sales@floydware.biz
NEWEST PRODUCT: Rosy Salon Software
KEY FEATURES: Mobile friendly, online client scheduling, Facebook integration, email confirmations and integrated point of sale.
855-466-9332
Fax: 855-466-9332
sales@salonultimate.com
NEWEST PRODUCT: Mobile optimized online appointment booking for clients.
KEY FEATURES: Automated Mailing System, mobile optimized online appointment book, last minute appointment offers, full featured cloud access, automatic data backup, online gift card sales, consolidated web management for multi-location salons and spas, automatic data conversion, email professionally designed product recommendations, automatic SMS and email confirmations integrated with appointment book, two-way SMS communication between clients and front desk and and unlimited support. Compatible with iPad.
SalonBiz Software by Neil Technologies
888-809-2802
Fax: 985-429-9561
contactus@salonbiz.com
NEWEST PRODUCT: SalonBiz Cloud
KEY FEATURES: Facebook page reservations and gift card sales, mobile apps for stylists, owners/managers and clients, tablet tools that drive pre-booking and retail sell through, central office suite automating HR and communication functions across the business and a performance board to help service providers and managers drive performance and complete goals in real-time.
866-966-9798
sales@salonbooker.com
NEWEST PRODUCT: SalonBooker Android mobile app with credit card swiper for payment processing.
KEY FEATURES: Web-based software enables salons to access their businesses from any internet-enabled device and enhance their overall client experience through scheduling, employee management, online booking, point of sale, reporting, comprehensive CRM tools, automated email marketing, social promotion, gift certificates, ecommerce and more.
Salon Iris Software by DaySmart
800-527-7600
Fax: 734-943-6018
sales@daysmart.com
NEWEST PRODUCT: Salon Iris Version 10 for Windows, Next Generation Remote Access, Cloud Lite and Cloud Premium
KEY FEATURES: Remote access, iPhone/Android apps, appointments, scheduling, payroll, inventory, marketing, formula history, pictures, QuickBooks integration and more.
Salon Target Management Software with Touchscreen Kiosk by Salon Target
781-319-7202
info@salontarget.com
NEWEST PRODUCT: Salon Target Management System with Touchscreen Kiosks. Create client profiles; re-book appointments, complete product sales and other transactions with a touchscreen kiosk at every stylist station.
KEY FEAUTURE: Each kiosk displays products, services and promotions. Quickly and easily book any service from the salon chair, capture client’s before and after images with built-in camera. Features a Salon Target Gallery and Salon Target Ad Creator.
888-260-8181
Fax: 905-362-4374
sales@salonspaware.com
NEWEST PRODUCT: Salonware Version 18.0
KEY FEATURES: Automated marketing, user-friendly, fast and efficient, powered by Microsoft SQL, interacts with social media platforms (Facebook and Twitter).
877-582-0494
michael@schedulicity.com
NEWEST PRODUCT: A new feature in Beta selects users for testing. It allows salons and stylists to automate their special offerings over the coming week to attract current clients and potential clients to schedule more often.
KEY FEATURES: Schedulicity Portal, online calendar, class and workshop scheduling capabilities, targeted email marketing, Facebook widget, website widget, mobile app, deal manager, pop-up offer feature and automatic notifications for the stylists as well as their clients.
866-678-7324
info@shortcuts.net
NEWEST PRODUCT: The S.M.A.R.T. system suite of online marketing tools, which includes: online review collection, promotions and management, remote table and mobile access, online booking on websites and Facebook, automated email and text message marketing, online benchmarking and reporting dashboard.
KEY FEATURES: Appointment booking, confirmation, remote access via mobile and tablet, POS, inventory management, client management promotions, reporting, email and text message marketing, client satisfaction and service review management.
888-424-3202
support@sniphq.com
NEWEST PRODUCT: Automatic Appointment Reminders
KEY FEATURES: Online appointment scheduling, appointment reminders and client history. Works on Windows, Mac, smartphones and tablets.
800-766-4778
info@stxsoftware.com
NEWEST PRODUCT: Automated client marketing features and expanded mobile app capabilities
KEY FEATURES: "Set and Forget" email marketing for common client communications, including new guest welcome, birthday wishes, overdue guest, lost guest and guest referral. STX Mobile App capabilities now include the ability to create a new appointment anywhere on the book; acceptance of any payment type; ticket creation without an associated appointment (including retail only tickets); and guest's next appointment displayed at the bottom of each ticket.
818-496-6833
info@styleseat.com
NEWEST PRODUCT: Payment Processing
KEY FEATURES: Access to new clients through a client-search directory, scheduling/online booking, client tracking, automatic client follow ups and reminders, social marketing tools, professional business management app for tablet/mobile phones, reporting, email marketing tool and payment processing.
888-459-1001
Fax: 888-820-2145
sales@rogerspos.com
NEWEST PRODUCT: Online booking and mobile apps
KEY FEATURES: Flexible, visual and extremely easy to use, SuperSalon allows users to spend more time with customers instead of learning software.
847-509-3625
Fax: 847-509-3630
info@suretint.com
NEWEST PRODUCT: SureTint 4.0
KEY FEATURES: Recently launched, version 4.0 includes web-based portal, enterprise management, intuitive user interface, dashboard and scorecard, as well as inventory and reporting modules to assist owners, managers and stylists more effectively and profitably run their color business.
info@theshoutlounge.com
NEWEST PRODUCT: New in 2013, Smart Queue automatically schedules your posts on Facebook, Twitter, etc. based on when you are statistically getting more interaction.
KEY FEATURES: Schedules social posts in the future using a calendar, automatically publishes at key times of the day, reports performance metrics, notifications of online brand mentions, library of suggested social media posts from participating manufactures and beauty bloggers.
sales@vagaro.com
800-919-0157 Ext: 1
NEWEST PRODUCT: Vagaro Cloud based Salon and Spa software.
KEY FEATURES: Run and manage all of your Salon and Spa IT needs with Vagaro. Online scheduling, Email / text reminders and confirmation requests, customer tracking, employees performance and payroll management, Inventory management, website builder, domains and emails. Run your business from a Windows PC, a Mac, an iPad, an iPhone or any android and kindle fire devices. Your business is synced and backed up in the cloud 24/7.
866-567-8838
NEWEST PRODUCT: VerSaaS
KEY FEATURES: This custom ERP runs in the cloud and is designed for large companies. It integrates seamlessly with capable legacy systems, websites and vendors. Modules featured in the system include human resources, call center, lead generation, advanced scheduling (online, onsite and mobile), mapping with directions, full CRM, SRM, PRM and project management, executive and department dashboards, warehousing, and pipeline management- all on one platform.
856-347-0932
Fax: 215-420-1838
app@webappclouds.com
Text APP to 68398
NEWEST PRODUCT: SalonCloudPlus.com helps to reduce printing costs by making service menus, referral programs and gift cards paperless. The Salon Clouds Plus App allows salon clients to access 24/7, using their mobile device.
KEY FEATURES: Appointment Request, check appointment status, app sharing via social sites, mobile referral program, click to call, mobile appointment reminders, GPS driving directions to the salon, reviews, gallery, customer feedback, services menu, mobile e-gift cards, push notifications and custom app branding.
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