As part of Salon Today’s annual Technology issue, we tap industry leaders for insight into how new systems are changing the ways in which the business of beauty is conducted. With more and more people depending on mobile devices in their personal and professional lives, we asked the pros how smart phones and tablets are shaping either salon/spa management or the client experience.
“The use of tablets and smart phones has changed the way that people expect to communicate and use information. From receiving marketing campaigns to checking schedules and daily reports, everything is centered around mobility and 24/7 easy access. No one wants to pinch and zoom, everything has to be mobile friendly if salons want to thrive in the new mobile economy.”
--Paul Tate, CEO Shortcuts North America
For reprint and licensing requests for this article, Click here.