The 2022 Salon Technology Guide

Your salon software is your right-hand manager. It can help you process payments, book appointments, track your team's KPIs, manage your online reputation, market to new clients, strengthen loyalty with existing ones and so much more. This guide helps you compare and contrast the different programs and features of today's top beauty-focused tech tools.

The sponsors of SALON TODAY's special technology issue are listed first alphabetically with their logos. Thank you for your support, which makes this guide possible.

Daysmart Salon
daysmartsalon.com
(800) 527-7600
sales@daysmart.com
 

Key Features: DaySmart Salon offers time-saving and automated features such as appointment scheduling, online booking, online gift card sales, business websites, text and email confirmations, text and email marketing, two-way texting, digital forms and waivers, built-in payment processing, online reviews, Instagram and Facebook integrations, employee management, multi-ticket checkout, payroll, advanced reporting dashboard, and much more.
 

New Feature: The new and improved DaySmart Salon Kiosk App is available for iPads through the Apple Store and is free to DaySmart Salon subscribers. The kiosk screen can be displayed at the front desk for clients to check-in for scheduled appointments or create a walk-in appointment request. The feature assists with reducing front desk tasks while avoiding long lines and the confusion that can occur when everything happens at once. The kiosk can be customized and branded for the business and will automatically display the service selections and offer open time slots. Another benefit is that new client information will be captured on the spot and can be utilized for future marketing.

Envision Salon Software
envisionsalon.com
(800) 231-9445
sales@ennoview.com

Key Features: Scheduling and point-of-sale with business building and tracking features, including automated marketing, two-way texting, online booking, service reminders, product recommendations, integrated loyalty program, memberships, goal tracking, extensive reports, and contactless payments. Custom mobile apps for clients offering mobile booking, specials, online gift card sales and more; plus an app for staff to stay connected to their schedules and goals.

New Feature: Manage your online reputation with Envision's review manager tool. You can now receive and respond to online reviews from multiple sites in one place. Receive notifications when reviews are submitted so you can respond quickly. Build your online reputation by automating triggers that allow you to request a review from your most loyal clients.

 

 

Fresha
fresha.com/for-business
hello@fresha.com

Key Features: Subscription-free calendar and appointment management; Marketplace discovery; Payment processing through Fresha Pay for seamless transactions; Protection against no-shows and late cancellations through advanced payments; Google Search and Maps integration; Facebook and Instagram integration; Fresha Store—integrated ecommerce platform; POS system; Product inventory management; Automated marketing texts and emails; Comprehensive financial reporting; Client reviews.

New Feature: Fresha Deposits protects businesses by taking a customizable amount in advance from the client to secure the booking. The deposit amount can be determined by the business, and owners can charge an upfront fee for certain services, or only apply deposits to first-time clients. Getting a partial payment before the appointment means deposit fees can instantly go towards business costs. Fresha Deposits also add an extra layer of security by ensuring online bookings are not confirmed unless a payment is made first. This feature is transforming the industry and Fresha partners by significantly reducing or even eliminating client no-shows.

Inspire by STX
stxsoftware.com
(800) 766-4778
sales@stxsoftware.com

Key Features: All-in-one cloud-based solution offering online appointment booking. Inspire’s appointment builder tool maximizes your day so you can maximize your productivity. Automated marketing suite, appointment reminders, Point-of-Sale, integrated payments, inventory management, advanced reporting, memberships, rewards, packages, payroll, client self-check-in. Staff app and client app.

New Feature: The Welcome App, an iOS or Android app for clients to engage with your business, lets clients check themselves in for their appointment, and you can respond with a push notification back. Clients can book or modify appointments, purchase eGifts, get directions and contact the salon all from their fingertips.

Meevo
millenniumsi.com
(888) 813-2141
sales@millenniumsi.com

Key Features: Booking, payment processing, reporting, e-learning, goal tracking, inventory management, employee management, memberships, client preference management, automated email campaigns, online presence management, local SEO management, business listing management, reputation management, social posting.

New Feature: Meevo's Business Listing Scan tool allows you check the accuracy of your business information across numerous search listings to ensure your clients always have the most up-to-date information about your brand.

Rosy Salon Software
rosysalonsoftware.com
(877) 346-7679
sales@rosysalonsoftware.com

Key Features: Rosy offers online client scheduling; appointment scheduling; automated confirmations; text message and email marketing; curbside check-in; in-house notifications; mobile access; mobile web app; rewards & referrals; point of sale; product reservations; suggestive selling; inventory management; online store; and integrated payment processing with RosyPay.

New Feature: RosyPay is Rosy’s integrated payment processing. With RosyPay’s card-on-file feature, it’s easy to streamline payment processing in your salon. This PCI-compliant way to store credit card information allows for a contactless checkout experience for your clients and makes collecting deposits or charges for cancellations, no-shows, and monthly memberships a breeze for you.

Square Appointments
squareup.com/appointments
(855) 700-6000
press@squareup.com

Key Features: All-in-one POS solution enabling salon owners to offer 24/7 booking, build a custom website, schedule team members, manage client relationships, sell retail items online and in-person, accept payments, and check out clients all from one place. As part of Square Appointments, salons can utilize Square Assistant, conversational AI software that automatically responds to SMS appointment reminders so clients can seamlessly confirm, cancel, or change appointments, without any work needed from salon owners.

New Feature: Square Appointments enables salon owners to offer Afterpay, buy now, pay later (BNPL) functionality to clients. Clients can use Afterpay online or in-person during checkout. Salon owners receive their full earnings from each sale immediately.

Vagaro
sales.vagaro.com
(800) 919-0157
press@vagaro.com

Key Features: Get more bookings with our completely free marketplace; reduce cancellations and no shows with deposits and card on file; manage independent stylists and booth renters with Automatic Rent and Fees; keep track of detailed customer info and tie details to specific appointments with Customer tracking and Vagaro Drive; create a link for specific services, classes, and products or for appointments with a specific provider with Vagaro Links.

New Feature: Vagaro is the only software platform to offer an Automatic Rent and Fees feature. Business owners can now charge booth renters, schedule recurring payments, generate renters’ agreements and even deduct commission from rent directly through the app/platform. Payment info, rental agreements, reports and other necessary elements are all in one place. This means fewer missed, failed or unnecessary payments, increased transparency and no more time wasted keeping track of where payment is coming from. 

Vish Color Management
getvish.com
(888) 419-6391
info@getvish.com

Key Features: Automatically record all color formulas: Weigh your product using the Vish Bluetooth scale and skip the pen and paper. It's already logged! Have the front desk always in the know:  Vish sends all product charges and service changes directly to the front desk. Track performance: The Vish dashboard gives insight into company-wide usage, waste, profitability, and performance. Nothing is as motivating as seeing where you rank!

New Feature: Look back on all services rendered in your salon: Search by client, employee name, or date to find all services historically completed in your salon including all services delivered, products used, the employee who completed the service, the client, and the extra product charges.

Aura Salonware
aurasalonware.com
(844) 438-2872
hello@aurasalonware.com

Key Features: Dedicated Salon Software Success Coach; SmartBooking™; cashless payments; automated text marketing; instant payroll; paperless purchase orders; benchmark dashboards (for salon and providers); virtual pre-consultations; online reputation management; curbside retail pick-up.

New Feature: SENT™ Text Marketing empowers salons to create and send custom text campaigns with links, images, GIFs, and emojis—segmented by any pinpointed group of clients. Preschedule or send messages instantly, view filterable usage and result reports—and get a fully integrated local two-way texting number.

Booksy
booksy.com/biz
(206) 735-3553
info.us@booksy.com

Key Features: Booksy is the leading beauty marketplace for finding, scheduling, and managing appointments. Create your own custom business profile, add photos of your work, link your social pages, gather client reviews, and market to your client base. Join the Booksy marketplace where millions of clients are looking for and booking appointments with businesses like yours online—24/7.

New Feature: Booksy has recently rolled out several new high-profile features including 'Family and Friends', which enables clients to book appointments for themselves as well as friends or family members. This will help with ease of booking on the client side and business growth on the professional side.

Boulevard
joinblvd.com
sales@blvd.co

Key Features: An easy-to-use platform for premium client experiences. Build a lasting brand with salon-optimized scheduling, custom client accommodations, smart business automations, loyalty and marketing programs, all-in-one point of sale, custom reporting, and more. Plus, get time-saving workflow integrations like Shopify, FB/IG, Book Now, and Zapier.

New Feature: Meet your new marketing BFF: The Boulevard Marketing Suite. Streamline and simplify your email marketing strategy with beautifully branded campaigns at your fingertips. Unlock hidden revenue with the flip of a switch and build better relationships with our Automated Campaigns and One-Time Blasts features.

Canvas ME
canvasme.com
(973) 570-0452
matt@canvasme.com

Key Feature: Automatic monthly job post alerts to local beauty schools and professionals; beautiful business portfolio to better market your salon mission, culture, and employees in way that connects with digital generations; applicant tracking system/recruitment funnel; recruitment landing page to support your website and social channels; sharable links for your employees to encourage applicants; custom dashboard that provides applicant data; easy apply button; in-salon personal development training/coaching.

New Feature: Canvas ME provides a career opportunity template that allows you to upload videos of a day in-the-life OR capture moments that highlight your core values and mission. Potential employees can get a good authentic look behind the scenes of your brand and make a decision on whether or not working for you is in alignment with their goals and values. Ultimately, this will save you a tremendous amount of time and money.

CLICS
clics.com
(833) 692-5427
hello@clics.com

Key Features: A high-performance, ammonia-free hair color line offering formulation and patented dispensing technology for colorists to design any demi or permanent shade with the touch of a button, then replicate that formula with precision to eliminate waste and automatically maintain color inventory.

New Feature: Save up to one hour a day formulating! You can design client formulas anytime and anywhere with an average 2 minute dispense time. Need more color? Just tap on the “more” button in the app to dispense the additional color needed to complete the hair coloring service. CLICS automatically records formulas dispensed in your client’s profile along with storing before and after pictures for every service.

Encore Salon & Spa Software
insightencore.com
(888) 919-5841
sales@insightencore.com

Key Features: Encore is a salon and spa management system that can be used on any internet-enabled device. Encore has the world’s leading online booking platform allowing your clients to easily book their own appointments. The state-of-the-art email marketing drives more paying customers into your business and two-way text message appointment confirmations eliminate no-shows. Encore is completely free to use for the remainder of 2022.

New Feature: Encore comes with a “done for you” option for business owners that don’t have the time to set up and configure a new software system. Just send us whatever information you have and our team will get the software set up and ready to go for you, as well as provide everyone with in depth training on how to best use the software to accomplish all your goals.

GlossGenius
glossgenius.com
(855) 770-2098
info@glossgenius.com

Key Features: Free custom booking site with built-in deposits; cancellation protection; cards on file; seamless payment processing, powerful rebooking technology; automated, customizable client reminders; fine-tuned text message marketing and email marketing; social media marketing templates; client reviews; financial reports; unlimited teams/staff; specify roles for employees so they can access as much or as little as you’d like; built-in inventory management; forms/waivers; complete client management capabilities.

New Feature: GlossGenius Teams lets you add unlimited staff and build your team for a low monthly fee and no hidden fees. Specify roles for employees so they can access as much or as little as you’d like through preset and customization options.

INOVSHOP USA
inovshopusa.com
(833) 466-8747
martin@inovshopusa.com

Key Features: INOVSHOP provides a 360-degree approach to all things tech in the beauty industry. We help transform your salon by integrating digital signage, web / eCommerce / booking tools, and POS solutions for a holistic approach to digital transformation. The INOVSHOP team has had great success with our “crawl, walk, run” technique so even a salon with limited experience with technology could incorporate digital elements at their own pace.

New Feature: One of the quickest paths to an ROI is to let INOVSHOP incorporate a powerful eCommerce engine to your website. We will build out product pages with engaging images and how-to videos so both new and existing clients can enjoy an intuitive shopping experience that converts to sales. Whether your fulfillment model is “buy online & pick-up at the salon”, or “buy and ship” we will create the easiest, most intuitive shopping experience for any budget.

KORVUE
korvue.com
(866) 567-8838

sales@verasoft.com

Key Features: Cloud or local installation; multi-site and enterprise ready; interface, workflow, and automation customization; advanced scheduling of services, classes, and events; powerful point-of-sale; marketing and promotions; inventory and service-based product utilization; electronic forms.

LaRu Color Conversion
suretint.com
(513) 490-4812
tadams@suretint.com

Key Features: Suretint Technologies, the industry leader in innovative hair color technology for salons, introduces their most recent release, LaRu Color Conversion. This technology is designed to effortlessly convert client formulas created in one color brand to a different brand instantly with unprecedented accuracy on a mobile device. This new patented LaRu Color Conversion technology is the first of its kind and removes the fear and stress for both the client and colorist, leaving salons free to change brands effortlessly.

New Feature: This new patented LaRu Color Conversion technology provides significant industry-changing benefits: increases the speed of color brand adoption and swap-outs at the salon level; facilitates inventory optimization within a salon; digitizes and simplifies education and training on a new color brand; provides significantly easier and faster transition for colorists who move from one salon or brand to another; reduces formulation errors in conversions; removes the fear of trying a new color brand.

Mangomint
mangomint.com
hello@mangomint.com

Key Features: Automated client self-check-in and self-checkout; Shopify integration to keep inventory in sync; multi-account payments to route money directly to renters; online booking with no logins required; integrated POS; full functionality on mobile, tablets, and desktop; memberships; automatic billing; staff and client management; gift cards; powerful reporting; automated messaging for appointment confirmations & reminders; Express Booking, and more.

New Feature: Express Booking makes booking appointments over the phone easier and faster than ever before while avoiding mistakes. Give clients a way to review and confirm their booking details, enter their credit card information, and accept your cancellation policy through a link in a text message.

Meet Your Stylist
meetyoursylist.com
(608) 886-9585
info@meetyourstylist.com

Key Features: Match-making software boosts revenue, retention, and average spend per visit by pairing the right clients with the right professionals. Reinvented client booking process where both clients and professionals are paired based on who they are—not their appearance or availability. Unique survey link per salon location, a database of client information, personal profiles for each professional, templates for email/text marketing campaigns, marketing education and training, and human live support.

New Feature: We are excited to announce we’re expanding Meet Your Stylist to Australia in the Fall of 2022—growing our reach from US and Canada. Additionally, our first integration with Phorest Salon Software will be complete this year as well—allowing Phorest members to see their success statistics within our system. More integrations are coming in 2023!

Mikal Salon and Spa Software
mikal.com
(800) 448-5420
fredd@mikal.com

Key Features: Online booking with optional credit card payments; employee mobile app with goals and client profiles; integrated online gift card sales; full front desk management with inventory control, employee hours, sales, and payroll; client email and text marketing; integrated loyalty program; full accounting.

New Features: Credit card pre-payment with online bookings and interactive shopping card with customized gift card and package sales.

Mindbody
mindbodyonline.com
(877) 755-4279
sales@mindbodyonline.com

Key Features: Mindbody makes it easy to manage your staff, appointments, reporting and more all in one place at any time, from any device. Its integrated marketing platform works seamlessly with the software to offer reminders, speed up slow days, fill your appointment book with automated re-booking and even create online buzz. Through ClassPass, part of the Mindbody portfolio, wellness businesses can fill empty spots, optimize revenue, and gain awareness to millions of consumers around the world.

New Feature: Mindbody now proudly offers Mindbody Capital, which is specifically designed to provide wellness businesses with easy access to funding to power their operations however they see fit. Mindbody customers can access and take advantage of this feature directly through the Mindbody software. Eligible customers who participate in Mindbody Capital receive non-recourse financing with a one-time capital fee and pay back the funding based on a flat percentage of future sales with no minimum payments.

MyTime
mytime.com
(385) 233-6964
sales@mytime.com

Key Features: MyTime is a cloud-based management platform built to help multi-location enterprises and franchises succeed. Our easy-to-use, yet tailored software gives you complete control, flexibility, and customization with robust central management tools and advanced analytics. Run mission-critical areas, including omnichannel booking, payments, listing and reputation management, marketing, memberships, 2-way messaging, and referrals— integrated seamlessly to encourage loyalty and attract new customers.

New Feature: Say goodbye to last-minute cancellations and no-shows! MyTime’s prepaid deposits and automated confirmations help multi-unit enterprises and franchises optimize utilization rates, save time, and increase revenue. Uncover insights and trends that can grow your brand using MyTime’s business intelligence and multi-location reporting tools.

Omlitt
omlitt.com
(866) 654-8009
adara@webappclouds.com

Key Features: Online booking, marketing, product sales, specials, coupons, reporting, portfolio, confirmations, Square integration, booking preferences, reviews & more.

New Feature: Omlitt is integrated with Square for seamless payments. Connect your Square reader to hold credit cards for appointments, take payments, and get integrated reporting.

Omni
thrivotechnologies.com
(267) 214-0980
hello@thrivotech.com

Key Features: Thrivo Omni technology increases profit with a new revenue stream, prevents client attrition, optimizes in-salon capability to maximize profit, 95% biodegradable and recyclable packaging, and meets FDA compliance standards.

New Feature: The patent pending Thrivo Omni system preserves a client’s custom hair color or toner, allowing salons to now 1) sell hair color or toner to take home for use in-between appointments, or 2) for sale online. The system includes professional, eco-friendly kits that include everything a client would need for a clean, easy application at-home. Serving clients with their custom hair color and toners anytime, anywhere establishes a new revenue stream and future-proofs your business as customers desire convenience and flexibility.

Phorest Salon Software
phorest.com/us
(406) 284-7019
togetherwegrow@phorest.com

Key Features: Advanced marketing suite; online reputation manager; dashboard reporting; online booking; PhorestPay; online store & online gift cards; salon apps for both staff and guests; inventory control; two-way text messaging; consultation forms; staff performance tracking & goal setting tools. Each Phorest salon is assigned a dedicated Salon Success Manager to help you grow your business and ensure you are utilizing the Phorest system to the max.

New Feature: Staff Goals allows you to set challenges and goals for your staff based on the KPIs that matter most to your business. You and your team members can track progress anytime, anywhere on the PhorestGo app, which keeps them focused on achieving targets with timely, automated messages.

REACH.ai
getreach.ai
(888) 796-5775
pblickman@getreach.ai

Key Features: Simple. Automated. Intelligent. REACH.ai has solved customer communication. Stop wasting time setting up and managing outdated “blast” marketing tools. REACH.ai sends personalized texts and emails only when your customers need them. It even allows you to communicate with your clients when they have a question or require a complex booking. REACH.ai will keep your book filled and your staff happy.

New Feature: Two-Way A.I. Texting is the core of REACH.ai. Because the system understands exactly what client needs a communication, for what service and for what time, it sends a very small number of messages for how many appointments it books. If your clients need a little more, REACH.ai will hand off the chat to you or your staff to ensure a world-class experience. There is no setup or upkeep for REACH.ai, it is that intelligent!

SalonBiz
salonbiz.com
(888) 809-2802
contactus@salonbiz.com

Key Features: Feedback & reviews; customizable rewards programs; frequency of visit for prebooking; single client database for multi-locations, provides consolidated reporting, and simplifies marketing; seamless, flexible payment options; mobile inventory management; recurring billing for memberships; real-time online booking with pre-payment options; stylist smartphone app; integrated online gift card sales; mobile front desk iPad app for a portable point of sale; consumer app features contactless check in & out; best-in-class reporting.

New Feature: Convert your clients into superfans by offering a salon membership! Keep your loyal clients coming back more often with customized memberships for recurring monthly perks and automatic billing. Subscribers feel welcome and part of your location with easy membership management built right in. Visual indicators for your staff while booking and during checkout allow them to acknowledge member-guests at every touchpoint.

SalonClouds+
saloncloudsplus.com
(866) 654-8009
melanie@webappclouds.com

Key Features: We believe in technology that works for you. We want to provide your salon or spa with the best technology possible to keep your business running smoothly. We keep up with the latest trends and provide mobile-friendly solutions to every problem your business faces. SalonClouds+ offers branded mobile apps, websites, e-commerce solutions and more.

SalonInteractive
saloninteractive.com
(312) 300-0553
support@saloninteractive.com

Key Features: SalonInteractive is an e-commerce and marketing platform that provides free online stores to salons, spas, barbershops, and independent service providers. Licensed professionals can recommend their favorite professional brands online and earn commissions on every sale, all without purchasing the product. Orders are fulfilled through local distribution and are shipped directly to the client’s door. It’s fast and easy, and rather than worrying about shipping or managing inventory, beauty professionals can focus on creating an amazing experience for their clients.

Salon Ninja
salonninja.com
(732) 800-9664
help@salonninja.com

Key Features: All-in-one beauty business marketing CRM. Turning clicks into clients: Salon Ninja offers the leading cloud-based Marketing Solution management solution for the beauty and wellness industries, offering powerful business-growth for single location and multi-location businesses of all sizes. We give salons and spas a platform that was once only affordable to Fortune 500 companies.

New Feature: Google My Business Direct Integration: Our AI and direct integration allow for call and message tracking with automatic response and team notification. We have been accepted as a Google beta partner on the upcoming google local service ads with direct AI integration.

SalonScale
salonscale.com
(833) 697-2253
info@salonscale.com

Key Features: See total product cost in real-time to inform proper pricing; download suggested order form based on what products you use; digitally create and store your formulas; edit session data; keep a visual record of your client transformations; set a timer to process your lift or toner; keep your digital formulas organized by tagging your bowls by type; calculate how much developer to add to your bowl; reuse past formulas you have digitally stored.

New Feature: The only back bar management app that tracks extensions and non-reusable goods like foils, gloves, and treatments. With the rise of more time and product incentives styles, it’s critical to ensure that everything used at each session is accounted for to inform accurate pricing, product replenishment, and see profit for your business in real-time.

SalonScripts
salonscripts.ai
(470) 699-0350
info@salonscripts.ai

Key Features: SalonScripts provides real-world work simulations on an AI platform to ensure your salon team is trained quickly and effectively. 35+ built-in simulations that can be used straight out of the box, customized, or add your own. New team members get immediate scoring and feedback during training, putting them in the position to succeed. Everyday scenarios like greeting guests, rescheduling requests, cancellations, stylist consultations, customer complaints, and more are included.

New Feature: SalonScripts accelerates your employees’ proficiency by automating role play and coaching with customizable real-world simulations.

ShearShare
shearshare.com
(562) 774-3277
support@shearshare.com

Key Features: Salon suites & barbershop booth rental by the day, week, month, or long-term . . . nationwide!

New Feature: ShearShare is the only rental platform that provides an automatic $1,000,000 in liability coverage to our hosts for every ShearShare stay, and offers affordable event-based liability insurance to pros with each booking.

SnapSnip
snapsnipapp.com
(919) 413-0977
info@snapsnipapp.com

Key Features: Provides a collaborative process among guests, stylists, and the front desk to ensure color clients are booked and quoted properly by empowering stylists to determine, then share with the front desk, the service required to achieve the client’s hair goals; receptionists then share that custom plan with the client and assist with booking.

New Feature: SnapSnip delivers the information you need before a new guest walks through your door to ensure your stylists are prepared. A free consultation at the beginning of an appointment seems like a good idea until your guest sits down expecting dimensional color, but was only booked for single process color. Average retention, nationwide, is 22%. SnapSnip salons retain up to 82% of new color guests—and they spend up to 3X more than Walk-Ins or New Requests on services and 50% more on retail. Preparation equals Retention.

Squire
getsquire.com/st-guide
sales@getsquire.com

Key Features: Complete barbershop management in one place: Point-of-sale, online and in-person booking, automatic rent collection, one-touch commission payout, real-time earnings reports, business performance insights, two-way client chat, loyalty programs, memberships, gift cards, booking integration for Instagram and Google, custom branded apps and websites for your clients, unlimited email and text message client marketing and appointment reminders, walk-in kiosk, recurring appointments, auto-charge no-shows, inventory management with e-commerce integration, financing to support business expansion, white-glove training and support.

New Feature: Streamline your financials with automatic booth rent collection and one-touch commission payout— no more chasing down past due rent or spending hours calculating payouts. Get a custom app for your brand— keep your clients engaged and returning for regular service. Tap to Pay on iPhone lets you accept in-person contactless payments with only a compatible iPhone. No additional readers needed.

Textel
textelbeauty.net
(844) 483-9835
sales@textel.net

Key Features: Textel is a text messaging solution that lets you send one-on-one conversational messages from your existing business phone number and bulk text marketing campaigns with SMS and MMS. You can set up automations and bots for after-hours auto-replies, templates, and keyword responders. Or, add in custom SMS QR codes, schedule text marketing campaigns and add keywords to automate engagement or promote sales, specials and recruitment, directing users straight to your website, videos, forms and custom URLs.

New Feature: The new Textel platform offers both 1:1 messaging and Textel Blast, our mass text marketing solution, on one platform. It includes agent text routing, campaign cloning, opt-in/out management, list builders and personalized dynamic tags. We’re totally POS agnostic, so Textel works with ALL of your industry software, and we’re completely integrated with Meevo and SalonBiz.

Tippy
meettippy.com
(855) 831-2323
hello@meettippy.com

Key Features: Digital tipping system built for and by service industry professionals. Tippy’s disruptive technology offers a plug-and-play suite of tools reducing business owners’ processing fees and improving service providers’ tips, helping them to meet and exceed financial goals; options for free instant payments, allowing service professionals to receive their tips in lightning speed or have the tip deposited to any external bank account. TippyGo, included in the annual subscription, gives clients the flexibility to tip right from their mobile phone on the go.

New Feature: Point of Sale Integration, welcome to our first-ever seamless, all-in-one checkout experience. Our integration solution offers all the benefits of our Stand-Alone Solution plus: All-in-one customer checkout kiosk, single-swipe transaction, and integrated data that flows with your POS.

TrueLark
truelark.com
(408) 898-9660
sales@truelark.com

Key Features: Increase revenue by booking more appointments. Truelark enables your brand to attract, support and upsell on multiple channels, 24/7. Never miss a call, text, chat, or lead submission at your salon. Respond instantly, book the right services, upsell, and provide support day or night without having to hire extra staff. Many clients experience a 20:1 ROI on their investment. Integrates with most salon management platforms and marketing automation platforms.

New Feature: With TrueLark’s Lead Engage, warm leads will never go cold again. TrueLark follows up with clients immediately via text after they submit a form, by helping them with scheduling, answering questions, and providing information — giving you the comfort of knowing that warm leads never go cold again.

Valise Suite
valisesuite.com
(865) 384-8564
zanehagy@valisesuite.com

Key Features: Valise AI’s patent pending software offers a plug-and-play solution that empowers businesses to tailor the AI’s behavior and output to their requirements. Valise AI provides the opportunity to understand and respond to the customer’s preferences and emotions during each interaction. Not only does Valise AI provide true, human-like responses to needs, but it will continually learn from ongoing interactions providing positive customer experiences and collecting a wealth of knowledge about the desires and needs of the users.

New Feature: The primary gap we fill is based on the customer experience. Although many options for chatbots exist, the patented solution from Valise AI provides something very different, intuitive discussions and natural conversation so that the user isn’t simply fed canned responses to questions. The addition of the VIRTUAL IQ feature allows the company to gage the relevance and ‘intelligence’ of the system, as it continues to learn.

Widewail
widewail.com
(844) 259-9238
info@widewail.com

Key Features: Widewail’s reputation management software makes it easy for local businesses to generate the customer review content they need to power their marketing. More than ever, consumers look to reviews. Widewail helps you capture and utilize customer feedback without spending your day managing the process. With Widewail technology integrations, it’s easy to automate the review collection process. The result? A positive narrative around your business on the sites your prospects go to find your services.

New Feature: Without proactive effort from the business, reviews are naturally polarized. A disproportionate number of reviews will come from clients with an extremely positive experience or extremely negative experience. Most of your customers have had a positive experience, but perhaps not so out of the ordinary that they would feel motivated to leave a review. Your business must proactively ask for a review and make the process easy. This is what we set out to solve with Invite, Widewail’s automated review generation software.

Zenoti
zenoti.com
(877) 481-7634
sales@zenoti.com

Key Features: Convenient, easy-to-use online booking system; in-app and mobile payment options; live customer and reporting insights; detailed business analytics and dashboards; automated and AI-driven marketing capabilities; inventory management.

New Feature: The Zenoti Mobile App provides a single platform to manage every aspect of running a salon: guest experience, provider experience, administrative tasks, multi-location management, retail product management, and more. The app gives salon owners full control of their business, with the ability to manage provider schedules, check retail inventory, and access real-time performance data for the entire brand, a single store, or a provider. Businesses can save time, and empower staff to deliver a smooth, convenient customer experience.