client communication

Ecoheads Launches Bang Face Shields

With the launch of Bang Face Shields, Ecoheads help stylists cut better bangs while improving the client experience.

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Mastering the Art of Client Communication

Rosy's Jim Bower shares some communication tips to help stylists find their conversation stride with clients. Your teams communication skills can help boost sales and strengthen client loyalty.

Beauty Pulse: Why Stylists Fly the Salon Coop

Oh where, oh where do good stylists go when they leave the salon? Salon Today's most recent Beauty Pulse attempts to find out, plus owners reveal the strategies they use to retain clients.

A Salon Owner Reviews New Technology that Entertains and Educates Clients

In an exclusive interview with Salon Today, Emilio Cornacchione, co-owner of Pittsburgh's Izzazu Salon Spa and Serata discusses his experience with Smarter Lifestyle Network, a new technology that entertains, educates and markets to clients, while creating a new revenue stream for the salon.

The Contemporary Jukebox

Mood Media's new 'Social Mix' feature engages salon clients by allowing them to pick the songs that will play during their salon service. Two salons weigh in.

8 Salon Decor Ideas to Enhance the Client Experience

From DIY wall art to WIFI password displays, here are eight simple decorating ideas from Pinterest that can go a long way in making clients feel pampered and inspired.

SALON TODAY RECOMMENDS: Must-Read Articles on Priceless Customer Service, Doing Away with the Front Desk and Tips for Entering NAHA

SALON TODAY is always scouring the world of salon business to find effective techniques and innovative methods for salon growth. Latest on our reading list are the insightful articles featured on Below are five articles ...

Technology on the Horizon--How Will it Impact Your Salon?

In the July 2015, Salon Today is taking a close look at how some of the latest technologies--Apple Watches, selfie stations, and deskless reception areas--are shaping salon business and the client experience. To be prepared for the future though, salon owners should also have their finger on the pulse of developing technologies assessing how they may shape the future.

The Business of Hair Color: Under Promise, Over Deliver

Great colorists master the art of managing client expectations.

Paul Pagliaro on Mobile Devices in the Salon and Spa

As part of Salon Today’s annual Technology issue, we tap industry leaders for insight into how new systems are changing the ways in which the business of beauty is conducted.