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COVID-19 Client Communications

BREAKING NEWS: CA Governor Cancels "Stay-at-Home" Order

Most counties will be classified under the “widespread” risk tier, which permits hair and nail salons to offer limited services indoors.

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BREAKING NEWS: CA Statewide Order Requires Hair and Nails Salons to Close for at Least Three Weeks

Affected communities will be required to close personal service businesses, including hair and nail salons, playgrounds, family entertainment centers and campgrounds for overnight stays.

Profiles in Courage: Salvatore Minardi Eases the Fears of Clients and Team Members

An open door and an open heart help Salvatore Minardi and his team weather a four-month shutdown and tackle continuing fears about reopening amid a pandemic.

How to Communicate When an Employee or Guest Tests Positive for COVID-19

In SALON TODAY's Burning Questions series, Summit Salon's Heather Bagby offers advice to owners and managers regarding what actions to take when a guest or employee tests positive for COVID-19.

STAMP 2020: Gene Juarez's COVID-19 Client Communications

Throughout the salon shutdown, Gene Juarez Salons and Spas kept clients appraised of their reopening plans, gave them a look at the protocols in place and encouraged them to send team members love notes. Their communication campaign wins a STAMP 2020 award for COVID-19 Client Communications

STAMP 2020: Interlocks' COVID-19 Client Communications

With a video plea to the community to flatten the curve, a flurry of digital communications and promotions, a new e-commerce site and a unifying rainbow window display, Interlocks captures an honor in our 2020 STAMP for COVID-19 Client Communications.

STAMP 2020: PENZONE Salons + Spa's COVID-19 Client Communications

Throughout the shutdown and beyond, PENZONE Salons + Spas kept their clients engaged through a series of email newsletters, blogs, social posts, and virtual beauty education sessions. They even united their community with the #PenzoneStrong brand. Their COVID-19 Client Communication takes a STAMP award in our 2020 competition.