salon management

Designing a Salon for the Senses

When designing the space for Salon Gloss, owner Tim Timmons took all five senses and his brand partner Keune into consideration.

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How Data Will Shape The Future of Salon Ownership

Before hitting the stage at the Data-Driven Salon Summit, Emory University’s Benn Konsynski, Ph.D., gives us a glimpse at the technological capabilities that are emerging and how that can impact salons.

What Salons and Spas Need to Know About the New Tax Law

In December, Congress passed and Trump signed the biggest tax bill into law since 1986. Is this a blessing or a curse for salon owners? Find out as CPA Larry Kopsa reviews the changes with Salon Today.

Building a Culture around the Momentum of Love Week

At J. Nicolle Salon and Spa, Jennifer Kennedy takes the concept of Love Week, which she heard about at Serious Business in 2017, and develops culture-building and marketing programs around it.

How to be That Salon Where Everyone Wants to Work

Kati Whitledge, owner of Be Inspired Salon and the founder of the Beyond the Technique podcast, offers advice on how to be the salon in town that attracts the top talent.

Positively Impacting People

Hand-written notes and surprise messages left on cars or inside the lids of products make the clients at Neatbeat in Louisville, Kentucky, feel special. Check out Owner Heather Yurko's Positively Impacting People program.

Be Our Guest: Successful Client Strategies for Retention, Referral and Prebooking

The options are endless for clients when it comes to selecting a salon, and once they’ve chosen, a return visit isn’t a slam dunk. Retaining happy clients who will refer friends and family requires superb customer service, smart systems and consistency.

Gadabout's New Resource Center Gives Team the Space to Create

Gadabout’s Frank and Jana Westerbeke elevate the in-salon educational experience with a new Resource Center, which they are lovingly promising to share with the industry and the community of Tucson.

Tabatha Coffey Shares Business Tips (Like Raising Prices!!!)

Tabatha Coffey was at Matrix Destination and sat down with MODERN to share her tips on business including raising prices and No-compete contracts.

Salon Disegno Designs Clever Recruitment Strategy

When the owners of a four-location salon company identify recruitment as their biggest challenge, they design a clever plan for getting to know the best students to come out of local schools.