salon management

Level up Your Guest Experience with the Right Technology

2021 was an unusual year for the beauty and wellness industry. Businesses were trying to get back to normality after a year of uncertainty and lockdowns, while society was gaining the confidence to venture outside and enjoy some well-earned freedom.

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Staff Wellbeing Defines a Culture

A Pennsylvania salon reaps many rewards from offering an EAP and bringing mental health out of the shadows.

5 Strategies to Break Free from Burnout

As an owner or leader, do you feel like you're pushing against the tide? Burnout is common for the owners of salons, spas, barbershops and medspas, but Strategies' Neil Ducoff is here to give you 5 strategies to break free of burnout and prevent it from happening again.

5 Reasons to Leave Payroll to the Pros – and Focus on Your Customers and Craft

Let’s get real - you didn’t open a salon because you love paperwork and payroll. After all, paying people should be simple, but with tax rules constantly changing, it can get complicated quickly.

Five Ways to Help Your Salon Get Ahead in 2022

After almost two years of living and doing business in the world of COVID-19, there’s no doubt that consumers have a newfound appreciation and respect for salons, spas and barbershops, as well as and their own personal beauty professionals.

7 Tips for Team Retention During the Great Resignation

Beauty and wellness businesses today are faced with increasing competition, shortages of talented professionals, and other opportunities enticing team members elsewhere. Add to this the global “Great Resignation” which resulted from the COVID-19 pandemic mindset shift, which makes holding onto employees is a huge goal for businesses everywhere.

5 Ways to Connect with More Guests During the Holiday Season

The holidays are the most joyous time of the year for so many of us. After last year’s season that saw travel restrictions, social distancing measures, and isolation as a result of COVID-19, people are craving connection more than ever. And not only with their friends and family — but with businesses, too.

Team-Rating System Helps Owner Define Salon Culture

Everything changed when Illinois salon owner Shelly Malizola established a way to evaluate team members in 12 behavior categories.

With Upturn, Serious Business 2022 Promises an Energy Lift

Meet some of the speakers who will grace the stage at Serious Business 2022, and learn how they will help you energize your teams and your business.

Challenging Clients and the Lessons They Teach

Salon owners share the stories of their most annoying, crazy and ridiculous clients, including what those experiences have taught their teams. (Client names have been changed to protect the guilty.)