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In The Know|News|Aug 2, 2018

A Fun Challenge to Ignite Retail Sales

Following the success of its #30DaystoGrow challenge last Spring, Phorest Salon Software organizes a fun week of daily challenges to encourage participating salon teams to focus on retail, fueling sales.

Dos and Don’ts When Communicating with Upset Guests

They say the key to every great relationship is communication – and handling a guest complaint is no different. It’s not ideal to have to communicate with an upset guest, yet we’ve all been there and it’s likely we’ll be there again someday. Here are the dos and don’ts to keep in mind to help you successfully communicate with upset guests.

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