Pagoda, the AI-native operating system for medical spas and salons, recently announced its launch atSkinovatio Medical Spa's Arlington Heights, Illinois, location. Following a successful pilot, the company in now expanding to the Chicago neighborhoods of Lincoln Park and South Loop locations.
The partnership marks an important milestone for Pagoda as it expands into the medical spa market, helping beauty and wellness businesses replace fragmented software with a single platform to run their operations.
Like many growing medical spas, the three locations relied on multiple disconnected systems for scheduling, payments, patient records, marketing, and client communications. As a result, staff spent valuable time switching between platforms and completing repetitive administrative tasks instead of focusing on clients.
Pagoda and Skinovatio plan to introduce AI-powered automation in the coming months, beginning with the launch of Pagoda's AI Receptionist. Designed specifically for salons and medical spas, the AI Receptionist will answer calls, schedule appointments, and streamline front desk operations, allowing staff to spend more time focused on delivering exceptional client experiences.
"Pagoda was inspired by my co-founder Nick's experience growing up in his mom's nail salon, where he saw firsthand the operational challenges beauty and wellness businesses face every day," said Matthew Yang, CEO and Co-Founder of Pagoda. "We founded Pagoda to help beauty and wellness businesses run on autopilot so they can spend less time on administrative work and more time serving clients."
"We were looking for a way to simplify operations across our locations while also delivering a great experience for our staff and patients," said Dipen Patel, owner of the three Skinovatio locations. "We're excited about what's ahead with Pagoda helping automate many of the repetitive tasks our team handles every day."
About Pagoda:Pagoda is an AI-native operating system for salons and medical spas that helps businesses fun and grow on autopilot. From one platform, operators can run their entire business from scheduling, payments, client records, websites and reporting, while built-in AI automates administrative work by answering calls, booking appointments, and sending follow-ups so teams can focus on growing their business and delivering exceptional client experiences. For more information, visit getpagoda.com