Salon Today
MenuMENU
SearchSEARCH

Dealing with Disgruntled Staffers

How do you deal with a disgruntled employee? Remember that your employees are the first customers you need to make happy. So once you find out what the issue is, think about how you would resolve the issue with a customer. Modify that resolution to work with your employee. Of course, there are certain situations that may require some tough love, or a difficult decision, but as a business owner, it's important to face the harder situations head on. they don't get better if you ignore them.

Six Questions to Ask Your Salon Distributor

In today's competitive and often uncertain business climate, it's critical that salon owners and managers tap into every resource available. One of the most often overlooked resource is the distributor sales consultant (DSC). You may view your DSC as just a salesperson—which of course he or she—but you must also remember that your success equals his or her success. Many DSCs are well-trained in the art of marketing and sales, and can can serve as excellent advisers.

Ad Loading...

New spa treatment: Arctic Ice Room

A cool 55-degree room with a heated floor and benches. Guests relax in this mini winter wonderland as snowflakes cascade down from the domed ceiling. Tiny fiber optic lights illuminate the walls and a shaved ice fountain provides crushed chips to cool and exfoliate the skin. Not only does the room provide a unique and memorable spa experience, it provides an escape from reality—created to invigorate the senses.

Redken announces social network site for salon professionals

AT THE PREMIERE Orlando Beauty Show, Redken unveiled its Break Room—an online community for salon professionals that marries the concepts of Facebook, Match.com and LinkedIn. This new social network is exclusively for professionals, allowing for them to connect with each other; share business tips, challenges and successes; and learn from experts. Additionally, technicals and step-by-steps are included on the site, as well as group forums, job boards and a chat function.

Ad Loading...

Increase traffic to your salon's web site with Twitter

NETWORKING IS VITAL to the success of any business, but you can bypass the Chamber of Commerce meetings and hop online. With more than 200 million people around the country using the internet, it’s vital that you take an online approach to your marketing efforts. Social media, especially, is growing at an exponential rate. Twitter, for example, has reached about 20 million users in the U.S. alone. In taking advantage of social media, you will build your business’ credibility and increase traffic to your website.

One on One with Dean Horowitz: SEO Know How

AT THE PREMIERE ORLANDO International Beauty Event, Dean Horowitz, vice president of e-media for Vance Publishing (SALON TODAY’s parent company), coached salon owners and managers on how to put their best online foot forward. Back at home, SALON TODAY caught up with Horowitz to recap some of his favorite strategies for boosting a salon’s position with search engines:

Ad Loading...