
A Partner in Business and in Life
At Janet St. Paul Studio for Hair and Beauty, Director of Operations Natasha McMillen helps bring her wife Janet St. Paul's vision to life, elevating every system from education to operations.
TO KEEP YOUR SALON GROWING and your staff creatively inspired, advanced education is a must. But bringing in outside educators or sending staff members away for education can be a drain on time and budget.
TO KEEP YOUR SALON GROWING and your staff creatively inspired, advanced
education is a must. But bringing in outside educators or sending staff members
away for education can be a drain on time and budget.
Not only are online courses entertaining and visually appealing, they allow
you to customize opportunities for each of your staff members and allow them to
complete the course at a time and place that is convenient for them. In addition, a
handful of states now allow online courses to satisfy mandated continuing education
hours. Look into these online opportunities:
MiladyU: Online Professional
Development Courses
These state-of-the-art courses are highly
interactive, providing animated guides and
video clips to reinforce the content being
covered. Classes are offered in communication,
business and technical skills.
As a salon owner, you can:
Track your employee’s progress via administrative reports.
View an individual employee’s report or view all employee reports.
Receive discounts when you purchase access codes in packs of 10.
Encourage your technicians to print and display their certificate of completion and earn continuing education units (where applicable).
Courses typically can be completed in 60-90 minutes, are accessible for 30 days
and cost $29.95. Some of the available classes include: Client Relations; Personal
Tools for Success; Job Preparation; How to Work Smart and Make More Money;
Getting Retail Results; Salon Profitability; How to Hire the Staff that’s Right for
You; Infection Control; and Brazilian and Bikini Waxing. For more information,
visit milady.cengage.com/professionaldevelopment/onlinecourses.html.
MODERN SALON Learning
Cutting-edge, online courses for professional
stylists and salon owners in an
easy-to-use format at an affordable
price. Courses are available in
basic, intermediate and advanced
levels, and include streaming
video and audio instruction,
step-by-step photos and
downloadable
worksheets. For
more information,
visit
modernsalonlearning.com.

At Janet St. Paul Studio for Hair and Beauty, Director of Operations Natasha McMillen helps bring her wife Janet St. Paul's vision to life, elevating every system from education to operations.

Expand your color service menu with the Pinstripe technique. Brooks and Brooks' Marlon Hawkins walks you through the technique.
The strongest salons, spas, and med spas know which numbers tell the real story of their business. In this practical guide, Phorest breaks down the five essential KPIs every business should track to improve retention, boost revenue, and make smarter decisions with confidence.
Sponsored by Phorest

At Bella Style Salon in Slidell, Louisiana, Director of Operations Angela Meyer tackles inventory, team management, and guest relations. Read all about her in our latest Meet the Manager.

Starting at Impressions front desk in 2006 when he was 19 years old, General Manager Paul Petrowsky is a seasoned professional who owner Sarah Taylor says is responsible for much of her own success.

Planning is in full swing for the most anticipated events and promotions for the 2026 holidays. As owners share their favorite ways to celebrate, they prove that a carefully planned event can also build culture, increase client loyalty, boost sales, and set a business up for a successful 2027.

When things run amok at Mane Attraction Salon, Owners Chris and Jenny Knudsen say General Manager Sami Hernandez is their go-to resource and ultimate sounding board. Meet Sami in this installment of Meet the Manager.

Pagoda, a new AI-native operating system for scheduling, payments, patient records, marketing, and client communications, launches at Skinovatio Medical Spa in Arlington Heights, Illinois.

At a panel discussion hosted by L’Oréal Professionnel in Paris in early July, French Philosopher Sophie Galabru explored the cultural shift where women are increasingly choosing natural, personalized color results over traditional grey coverage. In an exclusive interview with SALON TODAY, Galabru and L’Oréal Professionnel Colorist Pierrick Beringer discuss this shift and how salons and colorists respond.

At Salon Blonde, Director of Operations treats the staff as the salon's most important guests, while her wonderful 'nerdy' side, loves data, systems, and numbers. Find out how she makes Salon Blonde tick.

In an exclusive interview with SALON TODAY, Salon Owner Salvatore Minardi reflects on his past 18 months as Intercoiffure America Canada's World Talent Exchange Ambassador and how his experiences will help encourage cultural and artistic exchange and support greater engagement between ICA and the global organization Intercoiffure Mondial.

Everything you need to know about client retention as a salon owner.

Owner Shelby Bills says her general manager, Sydney Osborne, reminds her of the power of leading with heart. Find out how Osborne became a great leader in our lastest installment of Meet the Manager.

In her latest blog, Kati Whitledge identifies the five stages salon owners go through when a team member leaves the salon unethically, offering advice for each stage.

The beauty and wellness businesses pulling ahead aren’t just working harder—they’re using AI to capture demand, personalize pricing, and convert more of every guest interaction into revenue. Here’s what the benchmark data reveals about the growing gap between AI adopters and everyone else.
Sponsored by Zenoti
Stop chasing recruitment ghosts on generic job boards and start curating an elite team. Discover the framework that top-tier salons use to bypass phone tag, automate visual portfolio vetting, and attract high-earning, culture-first beauty professionals directly through real-time messaging. Turn your recruitment process into an exclusive brand invitation that keeps your highest-ticket chairs permanently filled.
Sponsored by Beautista
Your calendar looks full, but is all of that demand actually converting to revenue? From phantom rebookings to underpriced peak hours, the 2026 Benchmark Report exposes five revenue leaks that most beauty and wellness businesses don’t even know they have.
Sponsored by Zenoti