Owner: Amy Carter
We empower clients to take control of all aspects of their business. Our coaching calls, in-salon sessions, webinars, and Empowering You University programs equip owners, management and staff with the knowledge, tools, tips and strategies to build stronger client relationships, increase profits, keep customer satisfaction high.
WHY WE’RE DIFFERENT: Our programs allow salon and spa owners, management teams, technicians, and support staff to learn the skills and strategies necessary for success on their own time. We offer online seminars and on-demand webinars, call-in group and individual coaching, in-salon team and individual training, educational seminars at beauty trade shows, and our three-day Empowering You University seminar. Many of our business coaches are also certified life coaches, and we assist clients in setting and reaching personal as well as professional goals.
HOW WE WORK: We listen to what clients want and what they need, then we work with them to make a plan to address their individual concerns. The next step is to begin working solutions to the concerns through a series of in-person or remote coaching sessions, support calls and action steps.
In our years of working with individual clients, we began to see a pattern and we developed our programs—like Empowering You University, our webinars, and our group coaching calls—to break these patterns and build strong businesses using principles that can be applied almost universally.
CATCH US AT: At Empowering You University for Owners in Los Angeles, November 1-3 and in NYC May 15-17 or at Power-Up Your Leadership 2-day course for Managers January 21-22. Empowering You also makes appearances at major beauty shows and you can always catch us in your salon or on Facebook.
WORDS OF WISDOM: Your salon experience begins and ends with the front desk that can greet customers warmly, keep a neat and organized area, maintain attractive retail displays, help upsell clients on retail and services, and prebook a high percentage of customers.