Functionality, integration, experience—no question these are all critical in a salon technology product. But the truth is, for many salon owners who didn’t grow up in a world of coding and don’t speak tech language, it’s the human connection that’s most important.
In a recent webinar, Dilan DeSilva, founder of Salon Clouds Plus , shared with us several strategies for using technology to increase retail sales. To simplify the strategies, he broke them down into four quadrants.
When Armando Laya, co-owner of Voga Salon in Overland Park, Kansas, tests a Salon Clouds product and provides feedback, the company's owner Dilan DeSilva responds with a customized app.
The new Salon Clouds Plus app creates a digital profile of each client and uses the data to increase retail sales, referrals and customer retention.
Meet the 2017 Salon Today 200 Honorees in the category of Technology. In today's fast-paced world, technology plays a critical role in boosting a salon and spa to the next lever--from communicating with guests, measuring and motivating team members and keeping all systems running strong.
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