Cleaning Up
WITH ALL THE OTHER pressing concerns of running a salon, housekeeping procedures can go to the bottom of the list. Not so for Denise Provenzano, owner of live high-end full-service salons in suburban Chicago. When you enter one of her Zano Salon & Day Spa locations, even the unforgiving morning sunlight reveals shelves that sparkle with nary a dust mote in sight. Denise has engaged her team in an initiative that truly takes clean to a new level.