2019 Salon Today 200: Customer Service
The SALON TODAY 200 honorees, who earned top marks in Customer Service, know that the key is to deliver a consistently strong experience at every point of service, with every guest, at every visit.
The SALON TODAY 200 honorees, who earned top marks in Customer Service, know that the key is to deliver a consistently strong experience at every point of service, with every guest, at every visit.
Salon Culture is that invisible yet tangible energy that binds a team, attracts clients and propels a beauty brand. These SALON TODAY 200 honorees tapped into the perfect mix for creating a salon culture.
On the 1st Day of the 12 Days of the SALON TODAY 200, we announce the honorees in the category of Philanthropy--those salons that realize leading with the heart and giving to others in their communities not only feels good, it can be a boost to business.
Beauty industry leaders, Jeff Cohe n, CEO of The Stars Companies, and Pat Parenty , former President of L’Oreal US Professional Products Division, have acquired a substantial equity stake in SalonHQ.
Beauty industry leaders, Jeff Cohe n, CEO of The Stars Companies, and Pat Parenty , former President of L’Oreal US Professional Products Division, have acquired a substantial equity stake in SalonHQ.
Zeezor's Chris Nedza is back with six holiday sales tips that will have you singing Ho, Ho, Ho!
Author Joey Coleman coaches salons on the importance of client retention and how to curate experiences to solidify their bond with their guests.
Power outages, team members in labor and unwelcome critters--owners share their most unusual experiences in the salon and how their teams dealt with the challenges.
First came Gene Juarez Salons and Spas, then came V's Barbershop. Now, the third Tour de ISBN takes members behind the scenes at the nation's largest beauty chain--Great Clips.
From consolidating your data to delegating to your team, Salon Iris' Jeff Dickerson outlines five strategies for making your life as a salon owner easier.