business

Salon Today 200: CUSTOMER SERVICE

A genuine smile, a light refreshment, an invigorating scalp massage--in the new economy, going above and beyond is the new customer-service, standard. These ST200 honorees...

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Salon Today 200: CUSTOMER SERVICE

A genuine smile, a light refreshment, an invigorating scalp massage--in the new economy, going above and beyond is the new customer-service, standard. These ST200 honorees...

Salon Today 200: RETENTION AND REWARD

“Guests become Premiere Club members by making a one-time payment of $25 and thereafter accrue two percent of the total they spend annually.

Salon Today 200: RETENTION AND REWARD

“Guests become Premiere Club members by making a one-time payment of $25 and thereafter accrue two percent of the total they spend annually.

Salon Today 200: COMPENSATION & BENEFITS

What makes a salon a fabulous place to work?

Salon Today 200: COMPENSATION & BENEFITS

What makes a salon a fabulous place to work?

Looking Ahead

AS WE ENTER A NEW YEAR AND A NEW DECADE, SALON TODAY ASKS SALON LEADERS, “WHAT IS YOUR BIGGEST CHALLENGE?”

Looking Ahead

AS WE ENTER A NEW YEAR AND A NEW DECADE, SALON TODAY ASKS SALON LEADERS, “WHAT IS YOUR BIGGEST CHALLENGE?”

Retailing Champs

At Beau Monde Spalon in St. Johns, Florida, owners Carl Slack and Reggie Stephens realized that their staffers are exceptionally motivated by contests and competition. They recently ran a contest designed to increase retail sales, with successful results.

Retailing Champs

At Beau Monde Spalon in St. Johns, Florida, owners Carl Slack and Reggie Stephens realized that their staffers are exceptionally motivated by contests and competition. They recently ran a contest designed to increase retail sales, with successful results.