Salon Management

The State of Sustainability Laid Bare

According to the annual Sustainability in the Beauty Industry Report, the attitudes of beauty pros shifted, prioritizing issues they could personally control in the short-term, such as color management, water conservation and waste.

The Management Maestro

Having grown professionally at Hollywood Hair since graduating from cosmetology school, General Manager Jen Akers shifted from behind the chair, discovering her passion for management. Today, she is instrumental in the business's daily operations and is credited with playing a key role in helping the salon expand into a second and a third location.

Savvy Salon's Secret Weapon

With more than 17 years of dedication and experience at Savvy Salon and Day Spa, Darlene Odom has been a trusted presence behind the salon's continued success. Here's why salon owners Pat Helmandollar and Lauren Springer call her both the right and left hand of the business.

LEVEL UP: Growing Your Business with Advice from Industry Experts

SALON TODAY reached out to the industry’s leading business consultants and invited them to weigh in on what’s top-of-mind for today’s salon leaders. Take a read through this compilation of solid advice on a variety of topics, each designed to give you the managerial tools you need to tweak your business and make 2026 your best year yet.

A Mutually Beautiful Partnership

As the Dallas Cowboys Cheerleaders became the focus of a hit Netflix show, the salon that styles them tapped into a starring role. Now, talent recruitment, staff retention, and client acquisition rates are off the charts.

Give Hidden Costs in the Salon the Heave-Ho

Adding more profit to your bottom line is always a good thing, but the New Year is a good time to examine and trim your costs. Often, doing so can have a surprising benefit to the environment.

How to Fire a Client

Let's face it, some clients are toxic. Sometimes, saying goodbye to a client is the best thing you can do for your team, your culture and your fellow guests. Owners Daniel Mason-Jones and Eric Fisher share their own experiences, common reasons for letting a client go, and how to do it.

The Golden Touch: Luxury Service Helps Drive Loyalty at J Gold Salon

Inside the Systems That Power an Elevated Salon Experience From seamless online booking to a team-first culture, J Gold Salon in Atlanta offers more than great hair—it delivers consistent, high-touch service with the help of partners like Boulevard and American Express.

Sponsored by Amex

Dedicated to Growth

In this Meet the Manager profile, we learn about Diane Palumbo, General Manager of Ohana Salon in Scottsdale, AZ, and owner Chandra Chriswisser’s trusted right hand.

Understanding the IRS Taxpayer Bill of Rights

Understanding your rights can mean the difference between paying thousands you don't owe and successfully defending your position. Tax Attorney Tina Azarvand walks you through your rights and your options when you feel your rights have been violated, as well as highlights the areas where many salons get in trouble.

The Heartbeat of Success

As operations coordinator, Candice Hogan keeps Dame Salon Spa running smoothly. Owner Maggie Dame, says Candice is someone she can rely on, dream big with, and weather any storm beside. See what makes their partnership tick.

Onboarding New Talent in 2026: A Truth-Teller's Guide for Salon & Spa Owners

Hiring promising new talent in today's competitive marketplace is one thing, keeping them is another. If you want a high-performing, loyal, future-proof team, you must design it, teach it, and measure it on purpose.

Spark Pro Global, An Agency of Virtual Assistants

When a busy salon owner taps into the value of having a virtual assistant, she helps fellow salon owners delegate important tasks by launching Spark Pro Global, an agency of virtual assistants who cater to the professional beauty industry.

Golden Threads: Oribe’s Gilded Gift Sets

Each year, Oribe turns its holiday gift sets into works of art and 2025’s “Golden Threads” collaboration with Finnish artist Kustaa Saksi is no exception. Inspired by mythology and master craftsmanship, the limited-edition collection blends luxury with meaning, transforming salon retail into an elevated client experience. See how Flaunt Hair Salon brings the collection to life with immersive displays, team engagement, and record-breaking holiday sales.

Sponsored by Oribe

Is Your Business Built to Last? Find Out with This Survival Health Check

Want to know if your business is built to last? Vagaro's Business Health Check gives you a personalized score and clear recommendations to strengthen your salon business. Think of it like a wellness checkup—only this time, your business is the patient.

Why Every Successful Beauty Salon Needs Seasonal Products

Limited-edition products like summer hair care kits or holiday skincare bundles create excitement, solve seasonal needs, and drive repeat visits. Now let’s explore why salons thrive when they think seasonally.

Grappling with the Dilemma of the Green Fee

A fascinating research review, Charging Green Fees, uncovers entrenched resistance to the idea of green fees, with pushback from service providers convinced clients would resist the additional charge. But the same project also dug into client attitudes, finding strong support, even among those who love a bargain.