Salon Today
MenuMENU
SearchSEARCH

Why Beauty Hiring Feels Broken Right Now, and What's Actually Changing

Believe it or not, more job candidates are technically "in the funnel" than ever before. Yet, salons and spas are still struggling to hire. Beautista Founders Jen and Matt Martinelli explain what's happening, and how you need to show up.

by Jen and Matt Martinelli, founders of Beautista
April 18, 2026
Why Beauty Hiring Feels Broken Right Now, and What's Actually Changing

 

3 min to read


Husband and wife industry matchmakers Jen and Matt Martinelli

"More applicants doesn't mean better applicants," explain Beautista's Jen and Matt Martinelli. Technology has made it easier than ever for candidates to apply, so employers are seeing an increase in unqualified applications. 

Beautista

Over the past year, something interesting has happened in beauty industry hiring. Applications are up. Visibility is up. More candidates are technically “in the funnel” than ever before. 

And yet—salons, and spas are still struggling to hire. So what’s really going on?

Ad Loading...

The Real Problem Isn't Just Visibility--It's Who You're Reaching

One of the most common frustrations across the industry is applicant quality. Many businesses are seeing more applications—but from candidates who aren’t licensed, qualified, or aligned with the role. 

This has created a new challenge: It’s not just about getting applicants. It’s about getting the right ones. 

As platforms have made it easier to apply, they’ve also made it easier for unqualified candidates to enter the funnel.

More Applicants Doesn't Mean Better Applicants

Across industries, one of the most consistent hiring trends is this: Application volume is up—but alignment is not. 

Research from LinkedIn Talent Solutions and McKinsey & Company shows that while it’s easier than ever to apply for jobs, employers are seeing an increase in unqualified or misaligned candidates entering the funnel. 

Ad Loading...

This shift is even more pronounced in beauty. Many salons report receiving a high volume of applicants—but a significant portion are not licensed, not experienced for the role, or not actively serious about making a move. 

More applicants no longer means better candidates.

When You Reach the Right Audience, Everything Changes

When businesses shift their approach and target licensed, aligned professionals more directly— often through social and digital channels—they begin to see a different result: 

  • Higher-quality applicants 

  • Stronger initial interest 

  • More relevant conversations 

But even then, hiring doesn’t automatically happen.

Ad Loading...

The Breakdown is Happening After the Click

Across the industry, there’s a growing gap between interest and hires. Businesses are generating attention—but struggling to convert it. 

This shows up as: 

  • Candidate drop-off 

  • Ghosting during the process 

  • Misalignment during interviews 

  • Delays in follow-up 

Hiring today is breaking in the middle of the funnel—where trust, clarity, and communication happen.

Hiring is No Longer Seasonal--It's About Timing

Traditionally, beauty hiring has followed predictable cycles: 

Ad Loading...
  • Early spring through summer (graduation + demand) 

  • Early fall (post-summer reset + holiday prep) 

Those patterns still exist. But the most successful businesses aren’t relying on them. 

They stay consistently visible. In today’s market, the best candidates—especially experienced professionals—are often available for a short window. 

If a business isn’t actively looking during that time, they risk missing the opportunity and hiring later out of urgency rather than alignment.

Speed is the New Competitive Advantage

Another major shift: speed matters more than ever. 

Ad Loading...

Candidates expect quick responses. When businesses engage within 24 hours, conversion rates increase significantly. When they don’t, interest fades

The Shift from Resumes to Real Work

Hiring is also becoming more visual and experience-driven. Instead of relying on traditional resumes, businesses are evaluating: 

  • portfolios 

  • social presence 

  • real client work 

  • personality and communication 

In beauty, this shift is accelerating faster than in most industries.

The Bottom Line

The hiring challenges facing the beauty industry aren’t about a lack of talent. 

Ad Loading...

They’re about: 

  • reaching the right audience

  • engaging them quickly 

  • and building trust early 

The businesses that win in today’s market aren’t just visible. 

They’re intentional, responsive, and consistently present.

Subscribe to Our Newsletter

More Salon Management

woman in salon scanning product with her phone

The Art of the WOW Experience

Discover how to create a true “WOW experience” for every client by first building a culture where your team feels engaged, empowered, and inspired. Drawing on Calvin Stovall’s Iconic Framework, this blog explores how salon, spa, and clinic leaders can strengthen culture, elevate customer experience, and build a business that stands out for the long term.

Sponsored by Phorest Salon Software

Ad Loading...
Headshot of Kati Whitledge

Appearance Standards are the New Dress Code

In Kati Whitledge's latest blog, she shares how salons have moved away from dress codes and embraced appearance standards. But by removing strict dress codes, some businesses may have unintentionally lowered their appearance standards. Whitledge helps you explain to your team why an appearance standard is important and how to smoothly implement a new appearance policy.

Ad Loading...
Paul Petrowsky, manager of Impressions

The Constant

Starting at Impressions front desk in 2006 when he was 19 years old, General Manager Paul Petrowsky is a seasoned professional who owner Sarah Taylor says is responsible for much of her own success.

Ad Loading...