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SEARCHWe're asking our readers to share their craziest client encounters and how their team handled the situation for our next big feature. Take a moment to tell us your tale!
When one client takes a call on her cell phone in the shampoo room, everyone is rinsed with the drama.
This is an AI-generated image. Refer to our Terms of Use.
When one client takes a call on her cell phone in the shampoo room, everyone is rinsed with the drama.
This is an AI-generated image. Refer to our Terms of Use.
A client is loudly chatting on her cellphone in your serene shampoo room, two clients get into an altercation with another client, a elderly client claims you stole her coat when it was hanging in the closet all the time--these are some of the tales owners have told us about when the client isn't right.
Even when the client is wrong, it's up to you and your team to dial down the tension, find a resolution and sometimes, even show a little tough love.
Now, we're asking to hear your tale! For an upcoming digital feature we will be spotlighting crazy client encounters and celebrating the team members who took the high road and handled the situation impeccably. Owners, this is the time to brag on your team members!
Take a few moments to tell us your tale here: https://survey.alchemer.com/s3/8802861/The-Client-Isn-t-Always-Right
To be included, please share your story by Thursday, April 30th!
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