Salon Management
Vish Hits 3-Million Mark in Colorists' Formulas
Colorists are discovering that they can save money by reducing waste with Vish.
8 Ways to Keep the Salon Team Happy
Employee turnover is expensive. In a business where competition is stiff and profit hinges on excellent customer service, salon owners should consider this checklist for ways to create happier employees.
How Lupe Voss Takes Face Framing to the Next Level
This season is all about face framing—creating bold, statement-making bright pieces that light up the skin and accentuate the haircut. Color expert, educator and Color Space™ co-founder Lupe Voss demonstrates a modern take!
Sponsored by Color Space
Keratase Treatments and H2O Salon Northshore: Perfect Partners
Keratase treatments help H2O Salon Northshore in Mandeville, Louisiana, give clients a spa experience at the shampoo bowl.
A Rewarding Business
American Express is helping salon owners get their businesses back on track with tips, tools, discounts and more.
Sponsored by Amex
The Race to the Altar: How Salons and Spas Can Make the Most of the Wedding Boom
Delayed wedding plans in 2020 and shorter engagement times are resulting in a wedding boom in 2021. Catering to these special clients can fuel your business for years to come. Zenoti's Sudheer Koneru helps you take advantage of this phenomenon.
Why Salons and Spas Need to Raise Prices Now
The perfect storm to boost salon/spa service pricing is upon us, says Strategies Neil Ducoff--and not a dollar or two, but a significant price increase. Find out why.
by Neil Ducoff
Silver Salon's 7 Step Interviewing Process
Recruiting and hiring your salon's next generation of team members is perhaps your most important role in developing your long-term growth. Owner and Coach Evan Silver lends a helping hand by sharing his 7-step hiring process to help ensure you identify the best candidates for your cutlure.
Match Makers: How to Recruit and Retain Talent in These Turbulent Times
With cosmetology schools and the students they graduate on the decline and competition for talent ramping up, salon owners are finding it increasingly more challenging to recruit and retain talent. That perfect storm is encouraging many salons to get creative when it comes to connecting with emerging talent while solidifying the cultures that keep new hires on staff long term.
by Anne Moratto
States that Top the Spend on Staycation Beauty Treatments
While most US vacation-goers are avoiding going abroad, they are still spending money on trip-worthy hair. Phorest Salon Software looked into the summer prep behavior of US salon goers, ranking the states whose citizens spend the most. The third one may shock you.
The #1 Way to Teach Your Team to Have Incredible Client Empathy
Customer Service Expert John DiJulius shows companies how to create a Day-in-the-Life-of-Your-Customer video to teach their employees customer empathy, and he shares the video he created for his own John Robert's Spa.
Sam Brocato Salon Lures New Recruits with Team Testimonial Video
A microphone, a ring light, an iPhone and your team. That's all you need to make a recruitment video like Sam Brocato Salon did to lure in the next wave of new hires.
by Stacey Soble
Salon Service Risks: Common Salon Insurance Claims
Understanding the risks associated with the services your business supplies and getting proper coverage can save you from experiencing significant losses down the road.
How the Pandemic Has Impacted Retail Design
The pandemic forces salon owners to look at their businesses in a new light. Here, Collins' Matt McGuire shares observations on how salon retail will be designed differently.
Celebrating Our "Pandemic Wins"
While the pandemic has certainly taken its toll on salon businesses, it's very important to shift your perspective and celebrate your leadership wins.
How to Keep Your Themostat Working Efficiently
As summer heats up, it's a good time to remind the team of some best practices around your salon's themostat.
A Fragrance Study Reveals the Most Popular Perfume Notes
Whether a salon carries perfume in its retail or their clients are attracted to the scent of the haircare or skincare lines it carries, fragrance plays an important role in the both the client experience and retail sales. Here, a research study digs a little into the most popular scents.