Perspectives: Managing Personalities
Any business is, to a large degree, defined by the personalities who work there. In the best case, harmony and teamwork prevail, but sometimes, the same passionate and committed personalities can also bring unwanted drama.
A Night 100 Years in the Making
The CC100 BeautyBASH creatively celebrates the 100th anniversary of Cosmetologists Chicago and the 50th anniversary of Pivot Point Anniversary.
by Stacey Soble
Pssst! The Facebook Shakeup
On March 30, Facebook will roll out a new version of its Timeline layout that will reshape your salon's business page. LinkUp Marketing's Valorie Reavis helps you prepare.
The Naysayer
Different from the Diva, the Naysayer is the staff member who quietly undermines the salon’s leadership through their words and actions and influences staff opinion.
by Stacey Soble
The Client You'll Never Please
The client is always right, yes? Well, actually, no. From time to time, your salon will encounter one of those clients who isn’t happy no matter which service provider she sees.
by Stacey Soble
The Staff Squabblers
Two or more of your staff have very different personalities and can’t see eye to eye on anything.
by Stacey Soble
The Salon Diva
Often, the salon Diva maintains a love/hate relationship with the salon owner and the rest of the staff. Over the years, he or she has developed a strong book and becomes financially beneficial to the salon.
by Stacey Soble
Dealing with Drama
Whenever you assemble a group of diverse personalities, drama is inevitable, but it also can be devastating to your staff and your business. Six salon experts share their drama sagas, as well as their strategies for managing them and achieving salon harmony.
The Big Deal About Loyalty
Group 3 Marketing's Bart Foreman dismisses salons' belief about client loyalty and recommend three areas where owners should focus to grow their businesses.
by Bart Foreman
Stacey Soble with Peter Shankman
Peter Shankman is an author, entrepreneur and worldwide connector, as well as the keynote speaker at this year's ISBN conference.
by Stacey Soble
Get STAMPed!
Find out about STAMP, SALON TODAY's newest salon business competition which focuses on all things marketing. Download your application today!
by Stacey Soble
Introducing STAMP, SALON TODAY’s Annual Marketing Program
STAMP, SALON TODAY’s Annual Marketing Program takes “Show and Tell” to a national level by gathering and celebrating the best marketing and promotional ideas in the professional salon industry.
Top Shelf: "Shortcuts" by Diana Schmidtke
Stylist Chad Austin reviews Diana Schmidtke's "Shortcuts," a book about breaking into beauty within the fashion and entertainment industry.
by Stacey Soble
Salon Industry Study Indicates Strong Growth
The 2011 Professional Salon Industry Haircare Study, recently released by Professional Consultants & Resources, indicates strong growth for 2011. Here, Consultant Cyrus Bulsara points out the highlights.
by Stacey Soble
Oh, What a Night!
At a special reception held at the close of Serious Business in New Orleans, 72 salons accept their SALON TODAY 200 certificates and celebrate the competition's 15th anniversary.
by Stacey Soble
Understanding Facebook Metrics
Linkup Marketing's Valorie Reavis explains the metrics available through Facebook Insights, and shows you how to put them to work for your salon business.
Not to Miss Business Management Seminar by Jon Gonzales
Hairdresser Career Development Systems has announced its next business management seminar, Roadmap to Thriving in a Tough Economy for salon owners and managers to be held on Monday, March 26, 2012, at the Town and Country Hotel North, in San Diego from 9 a.m. to 5 p.m. Get the details!