Salon Management

Day One ISBN 2015: Meeting the Needs of the Multi-Generational Workplace

THE EVENT:  The International SalonSpa Business Network (ISBN) annual conference is currently underway at the Ritz-Carlton on Amelia Island, Florida, May 3-May 5, 2015. New president of ISBN, Rhoda Olsen, the CEO of Great Clips, Inc., ...

Become a Habit Disruptor

We’re more than a quarter of the way through 2015, already 15 years into the 21st century, and while little, if any, of the technology promised to us on The Jetsons has been invented yet (hello flying cars!), we’re still hurtling ...

The Hybrid Salon

Salon Rootz’ Sheila Barco and Jen Tryon create an independent space for senior stylists ready for the next step.

A Blending Picasso

Working out of salons in New York and Beverly Hills and mentoring hairdressers to follow suit, Nancy Braun is blonding America.

Second-Guessing

At some point in their career, everyone would love a do-over—a second chance to say what they meant or act with the wisdom they acquire later. In this mindset, we give three beauty professionals the chance to fess up, asking them, “If you had the opportunity to change a decision you’ve made in your professional career, what would you change and why?”

30 (Under 30 Minutes) Profit-Driving Express Salon Services

When a repressed economy encouraged clients to S-T-R-E-T-C-H their appointments, clever salon owners responded with strategies to capture lost revenue. Across the country, express-service menus popped up, encouraging add-on sales while helping ...

Personal Compass: Nancy Braun

The list of famous folks that have Nancy Braun on speed dial is a long one.  From Jane Fonda to Jessica Biel and beyond, Nancy’s paintbrush has swept beachy and buttery blonde on many a beautiful head.  Despite the glamour and ...

The New Salon Hybrid

After losing three great stylists to booth rental salons, Sheila Barco and Jen Tryon, owners of the employment-based Salon Rootz in Medina, Ohio, faced a dilemma.“We decided we needed to protect the investment we had made in educating our ...

Create Money-Making Services

Adding new services to your menu can be a great growth strategy. “But if you don’t do your homework first, it can be detrimental to growth,” says Steve Gomez, professional developmental manager for Milady. “You need to ...

What Great Sales People Say

I had the pleasure of attending the Professional Beauty Association’s 4th annual Distributor Executive Conference at the offices of Neill-TSP Corporation in Hammond, LA, this past week. At the conference, Mark Norman, author of Selling is ...

The Business Down the Street

As Theodore Roosevelt famously said, “Comparison is the thief of joy.” It can be a thief in business too.Recently, I posted the the image to the left to Instagram with the following message: “Often when working with small ...

Retirement Reassurance

One of Sam Beckford’s favorite success stories is a client who didn’t buy property until she was in her late 50s.The client owned a small dance studio that operated out of a building she rented. Beckford advised her to buy commercial ...

Talking to the Masses

When Scott Missad assumed ownership of the Gene Juarez Salons & Spas, with nine locations and an academy in Seattle, Washington, he knew he was gaining a revered brand and a fantastic team of employees. But as the co-leader of Strictly ...

Next in Line: Building a Southern Dynasty

On Christmas Day 1998, Jamison Shaw and his daughter Candy Shaw inked a deal on the family’s dining room table, officially transferring ownership of Atlanta’s Jamison Shaw Hairdressers from Jamison to Candy. After signing the last ...

Missed Opportunities: 5 Tips to Update Your Salon Services

Are you missing out on offering services for your clients in need? Are there special requests that you just can’t fulfill because you don’t have the right systems or services in place. Many salons are losing thousands of dollars a ...

Sponsored by Hairdreams

Neill-TSP Launches Inspiring Website Focused on Salon Business

When Neill-TSP launched its new website a few months ago, the result a far cry from the typical corporate website.  Instead of mission statements and product photos, neilltsp.com features ideas, inspiration, tips and tools for stylists and ...

Greening the Industry

Have you ever assessed what goes into your trash? Have you counted the number of bags that hit the dumpster every night after the salon closes? Maybe it’s time you should.When a Toronto salon owner told entrepreneur Shane Price how much ...