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The Giving Tree

It's the majesty of the centrally-located, 14-foot Christmas tree that first strikes clients to Salon Roux, in Paso Robles. But on closer examination, it's the tree's 60-plus 'ornaments' nestled among the garlands and lights that leave clients in awe. For each one of the formally-printed, cream-colored ornament cards details a individual donation, from B&B getaways to bundles of beauty products to private tours and tastings at local wineries.

Pomegranate Facial

This luxurious facial is designed to cleanse, exfoliate and re-hydrate the skin while providing stress relief and relaxation. Natural ingredients, including fresh pomegranate, oatmeal, buttermilk and pure honey, make this treatment ideal for all skin types. The acid of the fruit helps to stimulate new skin cells. This all-natural combination leaves the skin glowing without irritation.

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Leadership in Action

Read how 5 salon leaders answer these questions: How do you practice effective leadership in your salon? Which three words do you think describe a strong leader? Do you discuss with your employees the importance of leadership in salon meetings? How do you encourage your employees to take initiative? Who is the leader in the salon? Is there a senior management structure in your salon?

Best Practices: Recharging Creativity

Elise Cheval Galluzzo, owner of Salon Cheval in Whittier, California, is not a hairdresser. Her background is in marketing and retail, but all her life she was the one who wanted to do everyone’s hair. Fascinated by the art of hairdressing, she opened a salon never losing sight of the importance of personal expression. To hone and stretch the staff’s creative energy, the entire team plans and executes frequent, themed photo shoots.

Leaders Learn from Mistakes

Great leaders use their lesson learned as a compass to cultivate future success. In this leadership issue, we ask three industry veterans: What is the one mistake in your past that helped you become the leader you are today?

The Possibility-Focused leader

EVEN HER NAME SPEAKS of possibilities. “It’s like Type 4 was written using a description of me,” says Dreama Kees, whose vision was to create a salon where no one ever burns out. “I work from creativity, and I’m attracted to people who are like me; Type 2s are downers!”

The Productivity-Focused Leader

AS A NON-STYLIST who was a Dillards’ manager before moving to the salon area, Julia Watt was all about data, systems and productivity. So, it was no surprise when, three years ago, her testing revealed her as a Type 3 with many Type 2 strengths. The experience and subsequent inyu training helped her analyze her team and recruit better by asking smarter questions, she says.

The Process-Focused Leader

SMALL TALK was anathema to Marilyn Ihloff, until she realized it got more attention than a diatribe on numbers. That was 10 years ago, just before she discovered the 4MAT system though her association with O’Neill-Blackwell and followed through with inyu training and workshops.

The People-Focused Leader

FOR FOUR YEARS, Wendy White-McCown ran her salon on gut feelings. She listened to others, “read” their needs and frequently struggled with ways to avoid hurting others’ feelings. Through intuition and force of personality, she grew her staff to 15 members. Then she realized, everything had changed.

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What's Your Leadership Style?

It’s common for most of your clients to be similar to you in age, taste and lifestyle. But if your entire team is just like you—with the same abilities and leadership style—your business could be stymied. Jeanine O’Neill-Blackwell, founder of inyu training in Covington, Louisiana (an online training resource for salons and spas), has been coaching corporate and salon professionals for decades. Using the renowned 4MAT Learning Type Measure, which determines leadership styles, she has assessed thousands of industry professionals. She says more than 65 percent of salon pros are 4MAT Types 3 or 4, while 65 percent of spa pros are Types 1 and 2. In short, most salons need more data-driven personalities who will bring structure, work the numbers and use systems to boost productivity.

Ethno Solutions

Ethno Solutions is a contract formulation laboratory for the cosmetic and personal care market. We help salon and spa owners who may be interested in creating their own product line by developing the actual formulas, as well as helping set up everything associated with the products.

Operation Spa

Operation Spa helps you master your day-to-day challenges with ease and ensure your clients are getting the treatment they deserve through undercover evaluations, employee incentive programs and more.

Inspiring Champions

Inspiring Champions provides proven business systems and solutions that instantly increase service and retail sales, client retention, pre-booking results, income and profit now while having fun!

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