Salon Today
MenuMENU
SearchSEARCH

Operation Spa

Operation Spa helps you master your day-to-day challenges with ease and ensure your clients are getting the treatment they deserve through undercover evaluations, employee incentive programs and more.

by Staff
July 11, 2011
2 min to read


Operation Spa
operationspa.com

| 847 204-8762 | operationspa@sbcglobal.net
Owner: Lisa Martin

Operation Spa helps you master your day-to-day challenges with ease and ensure your clients are getting the treatment they deserve through undercover evaluations, employee incentive programs and more.

Why we're different: Our passion and expertise is exclusive to salon and spa business owners. We are licensed salon professionals who know the salon industry inside and out.

How we work: We provide the most cost-effective solutions, and customize our services to fit your vision, goals and needs. Our quote may be a simple project fee or an hourly rate which is available in blocks of time, billed weekly or monthly based on your specific needs.

Catch us at:operationspa.com

Our advice: "Purchasing a home normally requires a home inspection which is done for our safety, protection and peace of mind. This same process needs to be applied to your business. Without a firm foundation, all efforts, like advertising, discounts and promotions are set up to fail."

2011 wisdom: "Become proactive instead of reactive by having a consistent objective and ongoing system to monitor and evaluate your service, sales efforts and employees. This will allow you to catch problems early, know where to make changes and focus your training."

Ad Loading...
Subscribe to Our Newsletter

More Salon Management

Ad Loading...
woman in salon scanning product with her phone

The Art of the WOW Experience

Discover how to create a true “WOW experience” for every client by first building a culture where your team feels engaged, empowered, and inspired. Drawing on Calvin Stovall’s Iconic Framework, this blog explores how salon, spa, and clinic leaders can strengthen culture, elevate customer experience, and build a business that stands out for the long term.

Sponsored by Phorest Salon Software

Ad Loading...
Headshot of Kati Whitledge

Appearance Standards are the New Dress Code

In Kati Whitledge's latest blog, she shares how salons have moved away from dress codes and embraced appearance standards. But by removing strict dress codes, some businesses may have unintentionally lowered their appearance standards. Whitledge helps you explain to your team why an appearance standard is important and how to smoothly implement a new appearance policy.

Ad Loading...