Instead of client retention and online reviews, Kip Dodson relies on Net Promoter Scores to track client loyalty at A Moment's Peace Salon, identify gaps in the client experience, reward staff on customer feedback and continuously improve their service offerings.
Crown Extension Studio Owner Jenna Bowden designs a royalty-inspired luxurious space that caters to extension clients in Colorado Springs, Colorado.
Sleep tourism is catching on, and PURE SPA is attracting the weary with its Good Sleep Therapy which combines traditional wellness rituals with modern sleep science. Check out this Service Spotlight.
A hairdresser's offspring pay tribute to his legacy with a breathtaking salon renovation that creates a warm environment for clients and staff alike.
In the first in our new Meet the Manager series, we meet Laran D'Estachio who has helped Owner Peter Evans grow the single location Stella Nova Spa Salon into three locations, while launching four Barrelli Barber locations.
SALON TODAY is launching a new column that celebrates the managers who help inspire team members, elevate the guest experience and carry out the visit of salons, spas and barbershops. Sharing the story of your Next-in-Charge is as easy as filling out our questionnaire and uploading a picture.
In November, Carissa Porter partnered with a nurse practitioner to expand her services to include injectables and wellness shots. In an interview with SALON TODAY, she shares how clients are responding and how the two businesses are growing together through the partnership.
While the House of Representatives included both No Tips on Taxes and the 45B Tip Tax Credit in the tax bill, the Senate omitted the Tip Tax Credit. This is a serious problem as reported tips would increase under the new policy, so will the FICA tax burden on owners. Find out how to take action before June 25th!
ClearChoice's Crinkle Body Serum enhances skin resilience and firmness while preventing and reversing neurogenic inflammation.
An appreciation for fine art and furnishings is reflected in the owners’ design choices for the salon they created from a renovated historic home in the Blue Ridge mountains. Tour Luis Allen Hair Salon which captured a third-runner up position in our Salons of the Year.
When a septic backup destroyed 90% of Soleil Salon and Spa, Owner Luisa G. Garcia combined a goal tracking system from Qnity and a performance app from Phorest to engage her team in the Unicorn Challenge, keeping them focused on goals instead of the chaos around them. Her inspiring story led us to award her with our SALON TODAY 200 Courage in Leadership Award.
Beauty Mark's owners preserve the 100-year-old building's original masonry walls and cast-iron pillars, creating a unique and lovely salon in Vandalia, Illinois.
Looking for some sound business advice or someone who can guide you as you grow your business to the next level? Check out or Coaches, Consultants and Business Resources Directory; compare and contrast the different experts available, and sample their advise in our engaging Q&A section.
Large, oval full-length mirrors, backlit beauty images and a super-sized color lab bring an upscale air of sophistication to Cooper Alley Salon in Corte Madera, California.
Coming off her rousing presentation at Data-Driven, Salon Cadence's Ronit Enos shares 7 key moves that can help you grow your company with confidence.
Blended retail shelving encourage clients to shop while the removal of the front desk encourages a community feel at Davanti Salon in Denton, Texas.
See our SALON TODAY 200 stats at a glance and access all of this year's honoree categories from one place.