Fueled by continued improvements in service and retail sales along with higher customer traffic levels, the Professional Beauty Association's (PBA) Salon/Spa Performance Index (SSPI) hit a record high in the first quarter of 2010. The SSPI—a quarterly composite index that tracks the health of, and outlook for, the U.S. salon/spa industry—stood at 10e.1 in the first quarter, up 0.5 percent from its fourth quarter level.
Sam Leyvas with Stacey Soble As the associate executive director of the Professional Beauty Association, Sam Leyvas provides an optimistic update from the Salon/Spa Performance Index, the quarterly composite index that tracks the health of the U.S. salon/spa industry.
Ad Loading...
Fueled by continued improvements in service and retail sales along with higher customer traffic levels, the Professional Beauty Association's (PBA) Salon/Spa Performance Index (SSPI) hit a record high in the first quarter of 2010. The SSPI-a quarterly composite index that tracks the health of, and outlook for, the U.S. salon/spa industry-stood at 10e.1 in the first quarter, up 0.5 percent from its fourth quarter level.
"Across the board, improvements were reported in the first quarter, including an increase in service and retail sales, key barometers for the industry," says Steve Sleeper, PBA's executive director. "The salon/spa industry continues to remain resilient and members and non-members alike remain highly optimistic for future growth."
The SSPI is based on the responses to PBA's Salon/Spa Industry Tracking Survey which is fielded quarterly among 800 salon/spa owners nationwide on a variety of indicators. It is constructed so that the health of the salon/spa industry is measured in relation to a steady-state level of 100. Index values above 100 indicate that key industry indicators are in a period of expansion, while index values below 100 represent a period of contraction. The Index consists of two components-the Current Situation Index and the Expectations Index.
Ad Loading...
The Current Situation Index, which measures current trends in five industry indicators (service sales, retail sales, customer traffic, employees/hours, and capital expenditures), stood at 100.5 in the first quarter-up 0.6 percent from its fourth quarter level. In addition, the Current Situation Index rose above 100 for the first time in the five-quarter history of the Salon/Spa Performance Index, which represents expansion in the current situation indicators.
The Expectations Index, which measures salon/spa owners' six-month outlook, considers the following five industry indicators: service sales, retail sales, employees and hours, capital expenditures, and business conditions. Results of this Index are encouraging and point toward broad based industry growth. Four out of five salon/spa owners expect to have higher service sales and retail sales in the months ahead. Optimism in the direction of the overall economy has prompted owners' plans to raise their number of staff and increase capital expenditures invested in either expansion or remodeling in the next six months.
Ad Loading...
In addition, the long-term outlook for job prospects in the salon and spa industry is very positive, according to newly released projections (december 2001) by the U.S. Bureau of Labor Statistics (BLS). According to BLS projections, "the number of personal appearance jobs at employment-based establishments will jump 31 percent between 2008 and 2018." Among personal appearance occupations, BLS expects the number of skin care specialists to grow by more than 50 percent between 2008 and 2018, while the number of hairdresser, hairstylist, and cosmetologist positions at employment-based establishments is expected to grow by 31 percent.
After moving to Colorado and teaching at a cosmetology school, Allison Stock joined Zandi K as a stylist, eventually becoming part of the Leadership Team, Education Team and Master Bridal Team. Today, as Director of Operation, Stock is Owner Nicki Wenz's right hand, managing human resources and operations, education and career development, and coaching and culture.
Scott maximized her micro-salon by transitioning from stylist to strategic owner, focusing on recruiting and station-sharing. By prioritizing her ownership role over behind-the-chair work, she grew her team to six stylists within the two-chair, 150-square-foot space before eventually moving to a larger facility.
The former CFO of Perdue Farms and owner of Hardy Seafood, Terry Owens delivers a wealth of wisdom and strategies for entrepreneurs in his new book, "Business is Simple."
After scaling her single-location salon business, SALON TODAY 200 Honoree Amy Pal recently sold her six-location Whip Salon for seven figures. Using the six Ps for maximizing a business's value, she's ready to help her peers do the same.
Buried inside the One Big Beautiful Bill Act are federal solar tax credit changes that deserve your attention now. Two of the credits that matter most to commercial property owners, the Investment Tax Credit and the Production Tax Credit, are still available, but only if you move fast. A third, the Commercial Building Energy Efficiency Deduction, has a hard termination date that is closer than most people realize.
Up to 40% of hair stylists ghost the salon interview stage, leaving owners trapped playing endless phone tag with uncommitted applicants. This data-driven report breaks down why traditional job boards create recruitment friction and reveals the modern messaging strategies high-growth salons use to get pre-qualified talent to actually show up. Learn how to transition from cold calling to high-conversion conversations that protect your time and fill your chairs.
Spit fests, hostile threats, and even an overachieving matchmaker--SALON TODAY readers share their craziest client tales and how their team handled these tough situations with professionalism and grace.
Keeping your appointment book full when clients are in vacation mode takes more than a good Instagram post. It takes a plan.
The 2026 Summer Marketing Calendar from Meevo gives salon, spa & med spa owners a month-by-month roadmap with sharp themes, key opportunity dates, and campaign ideas specifically designed for the beauty & wellness industry.
Here’s to your summer season working as hard as you do!
AI is transforming the beauty and wellness industry, and the future is about empowering people, not replacing them. Discover how Phorest AI helps salons, spas, and med spas across North America respond faster, personalize every visit, and keep human connection at the heart of the client experience.
Owner Michaella Blissett-Williams credits her General Manager Gloria Hortua with [salon] 718's year-over-year, double-digit growth and says she's been able to scale the company to eight locations because she can rely on Hortua to manage daily operations.
Elyse Rogers is an uplifting presence at The Headroom who makes the team feel heard even in stressful situations. Owner Danielle Cherewyk sings her praises in this installment of Meet the Manager.
Despite a slight and predictable decline in client traffic for Q1, resilient pricing power is driving year-over-year revenue growth in salons. The KIM Report's Alain Audet reviews the data and what it's telling us about the state of professional beauty.
Same-store revenue grew just 2% for the second straight year—and new guest visits declined across every segment of the industry. The 2026 Benchmark Report reveals where growth is actually happening, which verticals are pulling ahead, and what the data says about where your business stands right now.
Hair restoration is entering a new era driven by regenerative science. This paper explores how Exosome technology is transforming treatment outcomes by targeting hair loss at a cellular level. Discover why EXOGROW is leading this shift.
A salon brand is much more than a logo. In this thought-provoking blog, Leon Alexander, Ph.D., walks you through the difference. SALON TODAY suggests sharing this article with your team and leading a discussion at your next huddle, asking the team to define your business's brand.