Salon Management
PBA Symposium 2009: Connecting to Consumers
The upcoming PBA Symposium takes a brave, new step by launching a landmark consumer study and building an educational event around its findings.
Book Review: Setting the Table
John Galietti, co-owner of Xena’s Beauty Company in New York reviews Setting the Table (by Danny Meyer)
Sales Trends of Anti-aging Services
Five salons analyze their recent sales trends of anti-aging services and products.
The Atmosphere at Gerard Bollei Salon
Although some would say it’s a bizarre time for business to be booming, Gerard Bollei Salon in New York City remains viable and growing.
Chair-Side Teeth Whitening
May Musts: Taxes, Opinions & Menus
May is a great time to evaluate other areas of both your business and personal lives and make some changes.
Facing Forward: Penzones Celebrate 40 Years
The Charles Penzone Family of Salons celebrate 40 fantastic years by re-imagining its future.
by Stacey Soble
Top Tip: Team Up With Vendors
Every vendor has the potential to be an ally. In some cases, it requires creative thinking, but there is always one thing in common. You both want more business – not less.
A Breath of Fresh Air: Sacramento Salon Named Clean Air Champion
With air quality in the Sacramento, California, area among the nation’s worst, it is the one environmental issue affecting every single resident in the region. That also means that the solution depends on everyone doing his or her part to reduce air pollution.
by Stacey Soble
A New Association for Eco-Friendly Salons and Spas
Striving to be eco-friendly while keeping up with business and trends can be quite the task. That’s where the National Association of Eco-Friendly Salons and Spas (NAEFSS) comes in to help.
Coffee Talk: Salon Clients Share Their Pet Peeves
Early on Friday mornings I get together with a group of women for a little coffee, gossip and community. I thought, “These women are a good representation of the target market many SALON TODAY readers are trying to reach..."
by Stacey Soble
Can Cosmetic Lasers Generate Repeat Business
Can cosmetic lasers generate repeat business during a tough economy? Salon owner Pam Matheson says “Yes.”
Reveal Salon Being Green
For one California salon, being green is Simply a state of mind.
Catching Up with Richard Calcasola
The owner of New York’s Maximus Spa/Salons in New York talks about what keeps clients coming back, the importance of taking risks and how he gets his creative juices flowing.
5 Questions for Frederic Fekkai
We invited Mary Swank, co-owner of Simply Swank in Hudson, Ohio, to be the reporter. She picked Frédéric Fekkai, president, Fekkai and Co.
Why No Change in Behavior?
Why is the behavior not changing? Because telling, threatening, bribing and begging have no sustainable impact on what really drives behavior: our mental maps.
Communicate Green Initiatives to Customers and Staff
Representing three different segments of the industry, Edwin Neill, Joni Estrada and Brooke Carlson share their perspectives on: How do you communicate your green initiatives to customers and staff?