Salon Management

Is Your Business a VHS or a Netflix?

Recently, I was watching a classic episode of Frasier, which first aired in 1995-1996, on Netflix. In it, Frasier was in a video store looking for a specific movie. Long story short, just as he was asking if the movie was in stock, a lady grabbed the movie. Yes, there was only one copy, of one movie, in one video store. It hit me. Wow, how far we have come. Or have we?

Path to Abundance

Ulta Beauty’s level system encourages personal and professional success.

2015 Software and Technology Guide

Technology in the salon is no longer only a tool for managing day-to-day activities more smoothly—it is essential to seeing your business succeed and grow. From marketing to inventory, client retention and employee satisfaction, technology ...

New Salon Today 200 Application Simplifies Entry Process

If you have a bright business idea that’s fueling your salon’s growth, it’s time to check out the new Salon Today 200 application on salontoday.com. The 19-year-old competition that puts the spotlight on salon owners and best ...

Put Your Business on Loop HR Software

Loop HR, a 24-hour, cloud based, on-line salon management HR facility that enables management and staff to share valuable information and maximize employee performance, was founded by Ian Egerton to provide affordable business support services ...

Key Actions for Protecting Nail Technicians from Chemical Exposure

In light of recent news reports, I would be remiss if I did not discuss the protection of nail technician health and safety. As a provider of liability and workers’ compensation insurance and risk management to salons and spas, we are ...

Career Do-Over: What I Would Have Done Differently with Jessica Soler of Salon Red

At some point in their careeer, everyone would love the a do-over--a second chance to say what they meant or act with the wisdom they acquire later.  We asked the question: If you had the opportunity to change a decision you’ve made ...

VIDEO: Why Clients Review Your Salon

Ever had a client who left your salon blissfully happy after her fabulous service, or so it seemed at the time, only to go online a few days later and trash your business?You are not alone. Recently, Shortcuts Software's camera crew ...

Sponsored by Shortcuts Software USA

The History and Future of Thinking

Thinking has evolved the beauty industry from the rigid styles of the Egyptian, Greek and Roman times, to the incredibly diverse, ever changing styles of today. At some point in each period, the thinking of one or more people influenced the ...

Owner's Corner: Breakroom Laboratory

At the beginning of the recession, Sherry Okamura, digital director for Urbaca Salon in Portland, Oregon, tried her hand at product development, throwing ingredients, essential oils and her hand-crafted concoctions on the breakroom table and ...

Pandora's Box of Social Media: 7 Things You Must Do

Odds are, everyone reading this has opened the Pandora’s Box of social media for their salon. It’s a mistake not to, because there are so many wonderful opportunities inside. However, oncethe box is open, you must be very careful to ...

Owner to Owner: Snapchat Management

As the director of technical and business development for Zano Salons, Sara Aikens’ biggest challenge is communicating a consistent message to employees at the salon’s four locations surrounding Naperville, Illinois. With 150 ...

Become a Habit Disruptor

We’re more than a quarter of the way through 2015, already 15 years into the 21st century, and while little, if any, of the technology promised to us on The Jetsons has been invented yet (hello flying cars!), we’re still hurtling ...

The Hybrid Salon

Salon Rootz’ Sheila Barco and Jen Tryon create an independent space for senior stylists ready for the next step.

Second-Guessing

At some point in their career, everyone would love a do-over—a second chance to say what they meant or act with the wisdom they acquire later. In this mindset, we give three beauty professionals the chance to fess up, asking them, “If you had the opportunity to change a decision you’ve made in your professional career, what would you change and why?”

The New Salon Hybrid

After losing three great stylists to booth rental salons, Sheila Barco and Jen Tryon, owners of the employment-based Salon Rootz in Medina, Ohio, faced a dilemma.“We decided we needed to protect the investment we had made in educating our ...

What Great Sales People Say

I had the pleasure of attending the Professional Beauty Association’s 4th annual Distributor Executive Conference at the offices of Neill-TSP Corporation in Hammond, LA, this past week. At the conference, Mark Norman, author of Selling is ...