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In The Know|News|Oct 12, 2011

Creating Demand for Your Salon

As a successful salon owner, Scott Buchanan knew about marketing strategies that boost business, such as appointment confirmations, online surveying of clients, referral programs, and customized promotions to the salon’s database. As a busy owner of three New York-based salons, he and his staff had a difficult time finding time to manage all those mundane efforts. In November 2010, Buchanan adopted DemandForce, an integrated marketing and communication platform that automated all those efforts. Now, a year later, he credits DemandForce with generating an additional $64,000 of revenue over the past 12 months.

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10 Technologies Transforming Salon Business

Technology is changing everything about the way you interact with your clients, from how you attract them to how you reward them to their individualized experience in your salon. SALON TODAY digs deep, showing you how early-adopting salons are embracing the latest technology for an improved salon/client relationship.

10 Technologies: QR Codes

If you’re wondering about those bizarre two-dimensional barcode boxes you’re starting to see in magazines, they’re called QR (Quick Response) codes, and they can be your ticket to delivering information to the most tech-savvy of your clients.

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The Salon Industry Business Artist (Book Review)

Eric Mokotoff has created an explosion of ideas and provided the tools to challenge our salon industry to grow beyond mediocracy. By focusing on the client, owners and stylists become one team, striving for the excellence of the experience and finished outcome. He challenges us to drive forward with our passion and use education to grow.

Love Story

Ask a roomful of salon owners, who their right-hand man (or woman) is and many will cite their managers or their lead stylist. But if they really think about who is responsible for managing all the details of their business, measuring their ...

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