Rosy Introduces Salons to Accion Opportunity Fund
The salon software brand identifies Accion as its preferred nonprofit lender for salon loans.
by Staff
Articles
Salon Today 200: Gordon Salon Devises a Tool to Creatively Motivate the Team
Through Ultimate Teams, a companywide competition league, each location’s staff came together to step up their game.
by Nicole Johnson
A Frank Conversation on Employee Retention in Today's Workplace
With the Great Resignation, it's critical that employee retention is a focus for salon owners at this time. To get to the heart of it, Strategies Michael Yost has an open dialog with two leading salon owners. Watch the conversation, or read the recap.
by Stacey Soble
Don't Get Bored With the Basics
Many salons relaxed their dress codes and their customer service perks as they scrambled to keep up with Covid-19 policies. But now is time to elevate your standards again, says Minerva Beauty's Jeff Grissler and he explains why.
An Innovative AI Tool to Train Customer Service
Training employees in strong customer service skills can be a never-ending challenge, until now. A new AI tool trains and grades employees on scripts, that you can customize to your preference.
by Stacey Soble
Accentuating Professional Expertise
Adding certification in trichology and nutrition to the team’s collective résumé, a New York City salon expands its menu and solidifies its reputation for comprehensive consultations.
Level up Your Guest Experience with the Right Technology
2021 was an unusual year for the beauty and wellness industry. Businesses were trying to get back to normality after a year of uncertainty and lockdowns, while society was gaining the confidence to venture outside and enjoy some well-earned freedom.
by Staff
Two Industry Icons Reflect on What It Takes to Be a Great Leader
In an exclusive SALON TODAY video interview, Oribe's Daniel Kaner and Gene Juarez Salons and Spas Founder Gene Juarez discuss how to create an inclusive, collaborative environment; the role mentorship plays in leadership; and how they witnessed owners valiantly lead over the past two years. Then they make a few suggestions for your leadership reading list.
by Stacey Soble
SALONS OF THE YEAR to Add Best Barbershop Category: Extends Deadline to March 20
Got a handsome new look for your barbershop? Enter it in the 2022 SALONS OF THE YEAR interior design contest and sweep the new Best Barbershop category.
by Stacey Soble
Staff Wellbeing Defines a Culture
A Pennsylvania salon reaps many rewards from offering an EAP and bringing mental health out of the shadows.
Why Male Clients are the Salon Industry’s Most Overlooked Asset
Boulevard's director of education supplies tips on tapping into a lucrative market you may be undervaluing.
by Shanalie Wijesinghe
Retail Respect
With a combination of strategies, a Miami salon raises its annual retail revenue by nearly 40 percent.
Rising Trend: Men's Keratin
Lasio Inc.'s CEO Explains the 25% rise in keratin treatments for men.
by Nadine Ramos
REUSE: Building a Green Salon with the Three Rs
Valorie Tate from Sustain Beauty Co. is back with the REUSE installment on her 3R series to green your salon. Here, she offers strategies that not only lessen the impact on the environment, but save you money over time.
by Valorie Tate
5 Ways to Build a Resignation-Resistant Employee Experience
With the era of the Great Resignation, salon and spa owners are just as concerned about recruiting and retaining great talent as they are new clients. Zenoti's Sudheer Koneru offers five strategies for improving the employee experience and reducing turnover.
by Sudheer Koneru, founder and CEO Zenoti
Day 10 of Celebrating the SALON TODAY 200
And just like that, we've now introduced you to the 2022 SALON TODAY 200. Courageous leaders who've steered their beauty-based businesses through one of the toughest times in history, have developed strong cultures that envelop their teams and built bonds of lifelong loyalty with their clients Meet the final group and visit our past days to meet the rest.
by Stacey Soble
“Style Bar” Gives New Life to a Salon’s New Talent Program
A menu of lower-priced services gives beginning stylists hard-to-acquire experience within a short time frame.