
The Constant
Starting at Impressions front desk in 2006 when he was 19 years old, General Manager Paul Petrowsky is a seasoned professional who owner Sarah Taylor says is responsible for much of her own success.
Ask not what your community can do for you, but what you can do for your community. Author Quint Studer encourages business owners to adopt some community betterment projects this Valentine's Day.

Quint Studer, author of Building a Vibrant Community.
Most of us love our community and want the best for it. It's our home. It's where we live, work, learn, play, and raise our families. And yet, it's easy to go about our daily lives without ever stopping to think, What can I do to make my community better?
I get it. We are all busy. And it's easy to assume that someone else will do what needs doing. But if there's one thing I've learned from my work with communities across the U.S., it's this: We are all owners. We don't need an official title. We don't have to be assigned a task. We don't have to be wealthy. We all have gifts to share and the ability to make a difference in the lives of others.
My dream is that, in honor of Valentine's Day, every citizen would do just one small thing to make their community better. We all know that random acts of kindness have positive ripple effects that reach far and wide, often unexpectedly so. Could you imagine the amazing results if everyone took part in a mass outpouring of love and positivity?
I'm not talking about big, complicated improvements. If you're a homeowner, you know something as simple as a fresh coat of paint can be a "quick fix" that makes a huge difference in how a room looks (and how you feel living in it). The same is true of a community.
You might start by taking a slow drive around your city. What do you see that needs to be repaired or replaced? Is there a field that needs to be mowed? Does a city park need some shade trees? Do flowers need to be planted? Is there an empty lot that needs trash hauled away, or a dangerous road in need of a crosswalk?
Next, consider what resources you have at your disposal. Maybe you, personally, have the skills or the funding to fix something that's broken. If not, you may know someone who does. If you need proper permission, try to get it. There are always potential reasons why something "can't" be done, but it's often amazing what can happen when we just ask.
Maybe your way of showing your community some love is to serve on the school board, to head up a "housing for the homeless" committee, or to spend a day at your local food pantry or animal shelter. Not only will this single action serve a great practical need (everyone is desperate for volunteers!), it may inspire you to get involved on a deeper level.
This is a great opportunity for a group to work together on a project, but you don't have to join an organized effort. Individual acts of love and kindness are meaningful, too. You can offer to clean up a cluttered yard or place a bench under a tree at the park. Once you start looking, you'll find lots of simple things you can do to make things better.
And we can all express our gratitude for what's right in our community. We can write a letter to the editor that celebrates the bright spots in our community. (Every community has them!) We can send a heartfelt thank-you note to the hospital that took care of our loved one. We can thank a maintenance worker for keeping the streets clean. Positivity and gratitude are contagious. They make a difference. And it feels good to practice them.
Making the decision to love our community is a powerful first step. It's a mind shift that truly changes the conversation around what's possible. I've seen it over and over: When a community decides "we are worth it" and takes control of their future, huge transformations can follow.
Happy Valentine's Day!
About the Author: Quint Studer is author of Building a Vibrant Community and founder of Pensacola's Studer Community Institute, a nonprofit organization focused on improving the community's quality of life and moving Escambia and Santa Rosa counties forward. He is a businessman, a visionary, an entrepreneur, and a mentor to many. He currently serves as the Entrepreneur-in-Residence at the University of West Florida. For more information, visit www.vibrantcommunityblueprint.com and www.studeri.org.
About the Book:
Building a Vibrant Community: How Citizen-Powered Change Is Reshaping America (Be the Bulb Publishing, 2018, ISBN: 978-0-9981311-1-5, $24.95) is available at Amazon.com.

Starting at Impressions front desk in 2006 when he was 19 years old, General Manager Paul Petrowsky is a seasoned professional who owner Sarah Taylor says is responsible for much of her own success.

Planning is in full swing for the most anticipated events and promotions for the 2026 holidays. As owners share their favorite ways to celebrate, they prove that a carefully planned event can also build culture, increase client loyalty, boost sales, and set a business up for a successful 2027.

When things run amok at Mane Attraction Salon, Owners Chris and Jenny Knudsen say General Manager Sami Hernandez is their go-to resource and ultimate sounding board. Meet Sami in this installment of Meet the Manager.

Pagoda, a new AI-native operating system for scheduling, payments, patient records, marketing, and client communications, launches at Skinovatio Medical Spa in Arlington Heights, Illinois.

At a panel discussion hosted by L’Oréal Professionnel in Paris in early July, French Philosopher Sophie Galabru explored the cultural shift where women are increasingly choosing natural, personalized color results over traditional grey coverage. In an exclusive interview with SALON TODAY, Galabru and L’Oréal Professionnel Colorist Pierrick Beringer discuss this shift and how salons and colorists respond.

At Salon Blonde, Director of Operations treats the staff as the salon's most important guests, while her wonderful 'nerdy' side, loves data, systems, and numbers. Find out how she makes Salon Blonde tick.

In an exclusive interview with SALON TODAY, Salon Owner Salvatore Minardi reflects on his past 18 months as Intercoiffure America Canada's World Talent Exchange Ambassador and how his experiences will help encourage cultural and artistic exchange and support greater engagement between ICA and the global organization Intercoiffure Mondial.

Everything you need to know about client retention as a salon owner.

Owner Shelby Bills says her general manager, Sydney Osborne, reminds her of the power of leading with heart. Find out how Osborne became a great leader in our lastest installment of Meet the Manager.

In her latest blog, Kati Whitledge identifies the five stages salon owners go through when a team member leaves the salon unethically, offering advice for each stage.

The beauty and wellness businesses pulling ahead aren’t just working harder—they’re using AI to capture demand, personalize pricing, and convert more of every guest interaction into revenue. Here’s what the benchmark data reveals about the growing gap between AI adopters and everyone else.
Sponsored by Zenoti
Stop chasing recruitment ghosts on generic job boards and start curating an elite team. Discover the framework that top-tier salons use to bypass phone tag, automate visual portfolio vetting, and attract high-earning, culture-first beauty professionals directly through real-time messaging. Turn your recruitment process into an exclusive brand invitation that keeps your highest-ticket chairs permanently filled.
Sponsored by Beautista
Your calendar looks full, but is all of that demand actually converting to revenue? From phantom rebookings to underpriced peak hours, the 2026 Benchmark Report exposes five revenue leaks that most beauty and wellness businesses don’t even know they have.
Sponsored by Zenoti

After moving to Colorado and teaching at a cosmetology school, Allison Stock joined Zandi K as a stylist, eventually becoming part of the Leadership Team, Education Team and Master Bridal Team. Today, as Director of Operation, Stock is Owner Nicki Wenz's right hand, managing human resources and operations, education and career development, and coaching and culture.

In a world dominated by e-commerce, salon owners push back with proven strategies to increase retail sales while motivating team members to educate their clientele and delighting clients with retail-themed events and clever merchandising displays.

The company's Concealed Bead Method is raising the bar for what professional extension education can deliver.

Scott maximized her micro-salon by transitioning from stylist to strategic owner, focusing on recruiting and station-sharing. By prioritizing her ownership role over behind-the-chair work, she grew her team to six stylists within the two-chair, 150-square-foot space before eventually moving to a larger facility.