Salon Today
MenuMENU
SearchSEARCH

Overcoming Bias: What Every Hiring Manager Needs to Know

Within the past five years, diversity and inclusion have been the main drivers of organizational training, politics and community engagement. But diversity is much more than a buzzword; it propels innovation and problem solving, and leads to higher performing teams. In his new book, CJ Gross provides strategies that help class-migrants transform from undervalued employees to respected leaders, while helping organizations understand the impact of diversity on productivity, turnover and revenue.

by Staff
June 24, 2022
Overcoming Bias: What Every Hiring Manager Needs to Know

 

3 min to read


What's Your Zip Code Story? will help hiring managers unpack the power of diversity and inclusion. 

Individuals seeking career growth; those in charge of inclusion, diversity and equity initiatives; managers; and all class migrants will find a wealth of valuable information in Christopher “CJ” Gross’ new book, What's Your Zip Code Story? Understanding and Overcoming Class Bias in the Workplace.

Why Diversity is Important Now

Within the past five years, diversity and inclusion, as well as unconscious bias, have been the main drivers of organizational training, politics and community engagement. But diversity is much more than a buzzword; it propels innovation and problem solving, and leads to higher performing teams.

Ad Loading...

“The renewed focus on class, race, and equality in the workplace and beyond is making an indelible mark on society,” Gross said. “This clarion call for change is sweeping inequality from every corner of the nation, including law enforcement, schools and businesses.”

What’s Your Zip Code Story offers research-based solutions for employees seeking professional growth and for business leaders seeking new ways to engage their teams. Gross provides strategies to help class-migrants — whether college students, recent graduates or overlooked employees — climb the career lattice and transform themselves from undervalued employees into respected leaders. He also offers insights to help organizations understand the impact of diversity on a business’s productivity, turnover and revenue.

Everyone Has Biases and Cultural Preferences

What’s Your Zip Code Story is a powerful book that expands the conversation surrounding class bias, race and equity in the workplace, and offers effective solutions.

“Each of us has our biases and cultural preferences, which makes it very hard for us to understand the perspectives of others,” Gross added. “It’s time we talked about it.”

Author CJ Gross is the founder of Ascension Worldwide, a firm dedicated to diversity, equity and inclusivity training. 

Author CJ Gross is a TEDx Speaker, international speaker and the founder of Ascension Worldwide, a firm dedicated to Diversity, Equity, and Inclusivity training and consulting based in the Washington, D.C., area. Gross has 20 years of experience as an international organizational development consultant specializing in leadership development and diversity and inclusion. He is a certified Social + Emotional Intelligence coach, trainer, Keirsey Temperament professional, Intercultural Development Inventory Administrator and executive coach, with additional expertise in organizational mediation.

Ad Loading...

He also serves as a Diversity, Equity and Inclusion Master Faculty for the University of Maryland, Baltimore County, Center for Innovation and Business Management, Adjunct Faculty for the Community College of Baltimore County.

Gross holds a B. A. degree in Organizational Management from Ashford University through the Forbes Entrepreneurship Scholarship and an M.A. degree in Strategic Leadership from St. Bonaventure University. He has been featured in the Washington Post, the Washington Informer Newspaper, and other print, radio and television outlets.

For more information, please visit https://cjgrosstalks.com/ and https://ascensionworldwide.com/, or follow Gross on Twitter (@cjgrosstalks), Instagram (cjgrosstalks) and Facebook (ascensionworldwidemd).

What's Your Zip Code Story?
Understanding and Overcoming Class Bias in the Workplace
Publisher: Rowman & Littlefield Publishers
Publication Date: May 20, 2022
ISBN-10: ‎ 1538160587 
ISBN-13: ‎ 978-1538160589 
Available from Amazon.com, BN.com and other online booksellers

To read more about diversity and inclusion, check out these articles:

Ad Loading...
Subscribe to Our Newsletter

More Salon Management

Ad Loading...
woman in salon scanning product with her phone

The Art of the WOW Experience

Discover how to create a true “WOW experience” for every client by first building a culture where your team feels engaged, empowered, and inspired. Drawing on Calvin Stovall’s Iconic Framework, this blog explores how salon, spa, and clinic leaders can strengthen culture, elevate customer experience, and build a business that stands out for the long term.

Sponsored by Phorest Salon Software

Headshot of Kati Whitledge

Appearance Standards are the New Dress Code

In Kati Whitledge's latest blog, she shares how salons have moved away from dress codes and embraced appearance standards. But by removing strict dress codes, some businesses may have unintentionally lowered their appearance standards. Whitledge helps you explain to your team why an appearance standard is important and how to smoothly implement a new appearance policy.

Ad Loading...
Ad Loading...