MENU
SEARCHSince joining Janet St.Paul Studio for Hair and Beauty in February 2025, Grace Fowler has used her natural gift for connection to become a grounded bridge between stylists, clients, and leadership.
With a background in journalism, Assistant Manager Grace Fowler has a natural ability to connect with others and anticipate the needs of both clients and team members.
Janet St. Paul Studio
Salon Today’s Meet the Manager series celebrates and highlights the managers, team leads, and directors in the industry who work to maintain the vision and goals of salons, barbershops, and spas. In today's profile, meet Grace Fowler, assistant manager of Janet St. Paul Studio for Hair & Beauty in Austin, Texas. With a background in journalism, Fowler brings her skill for connecting with others to the forefront, playing a key role in the salon's ongoing growth.
The Manager: Grace Fowler
Nominated By: Janet St. Paul, Owner of Janet St. Paul Studio for Hair & Beauty
Date of Hire: February 2025
Salon Today: What personality characteristics does Fowler have that make her a good manager?
St. Paul: Grace is calm, clear, and very kind, so she isn't shaken by much. She anticipates the team and clients' needs with grace. She brings joy to the staff and to the front of the salon, and always ensures that clients feel welcomed with love.
ST: What are the three most important tasks Fowler takes on at the salon?
St. Paul: Grace takes on being the liaison between the stylist, clients, and leadership team while also supporting the business with inventory budgeting, managing the appointment book, and overseeing the check-in/checkout experience.
ST: How is Fowler held accountable for the business's performance?
St. Paul: Fowler is held accountable through three key metrics: client wins, staff wins, and business wins. Everyone has goals, rebooks, new clients, service, and retail. Grace tracks these so we can stay on course and make adjustments in real-time.
ST: How often do you meet with Fowler, and what do you go over?
St. Paul: We meet multiple times a week to review the schedule, service, team updates, and client satisfaction check-ins. When we meet, we also go over Grace's professional development.
ST: Does Fowler also perform services on clients?
St. Paul: No
ST: What type(s) of continuing education do you offer Fowler?
St. Paul: We have monthly performance development meetings, leadership summit training where we dive into communication, time management, and high-performance habits. She is also in leadership meetings for marketing and planning, and mentored by the owner and the director of operations to grow her future within the company.
ST: How has she helped grow the business?
St. Paul: Grace has brought consistency, love, and light to the client experience. She has been amazing at streamlining the front desk operation, and her enthusiasm for learning has lifted the entire team! Her reliability gives me peace of mind, allowing me to focus on executive-level growth and creativity.
Got a manager you'd love to celebrate? FIND OUT MORE and access our nomination application
About the Author: Mya Shepard, a Chicago-based communications graduate with a multimedia journalism background, draws inspiration for her beauty writing from her time as a salon manager at Salon Lorrene in Palatine, IL. Known on social media as Mya Ame'rie, she shares her perspective on community, beauty and culture.
After moving to Colorado and teaching at a cosmetology school, Allison Stock joined Zandi K as a stylist, eventually becoming part of the Leadership Team, Education Team and Master Bridal Team. Today, as Director of Operation, Stock is Owner Nicki Wenz's right hand, managing human resources and operations, education and career development, and coaching and culture.
The company's Concealed Bead Method is raising the bar for what professional extension education can deliver.
Scott maximized her micro-salon by transitioning from stylist to strategic owner, focusing on recruiting and station-sharing. By prioritizing her ownership role over behind-the-chair work, she grew her team to six stylists within the two-chair, 150-square-foot space before eventually moving to a larger facility.
The former CFO of Perdue Farms and owner of Hardy Seafood, Terry Owens delivers a wealth of wisdom and strategies for entrepreneurs in his new book, "Business is Simple."
After scaling her single-location salon business, SALON TODAY 200 Honoree Amy Pal recently sold her six-location Whip Salon for seven figures. Using the six Ps for maximizing a business's value, she's ready to help her peers do the same.
Buried inside the One Big Beautiful Bill Act are federal solar tax credit changes that deserve your attention now. Two of the credits that matter most to commercial property owners, the Investment Tax Credit and the Production Tax Credit, are still available, but only if you move fast. A third, the Commercial Building Energy Efficiency Deduction, has a hard termination date that is closer than most people realize.
Up to 40% of hair stylists ghost the salon interview stage, leaving owners trapped playing endless phone tag with uncommitted applicants. This data-driven report breaks down why traditional job boards create recruitment friction and reveals the modern messaging strategies high-growth salons use to get pre-qualified talent to actually show up. Learn how to transition from cold calling to high-conversion conversations that protect your time and fill your chairs.
Sponsored by Beautista
Spit fests, hostile threats, and even an overachieving matchmaker--SALON TODAY readers share their craziest client tales and how their team handled these tough situations with professionalism and grace.
Keeping your appointment book full when clients are in vacation mode takes more than a good Instagram post. It takes a plan. The 2026 Summer Marketing Calendar from Meevo gives salon, spa & med spa owners a month-by-month roadmap with sharp themes, key opportunity dates, and campaign ideas specifically designed for the beauty & wellness industry. Here’s to your summer season working as hard as you do!
Sponsored by Millennium Systems International
AI is transforming the beauty and wellness industry, and the future is about empowering people, not replacing them. Discover how Phorest AI helps salons, spas, and med spas across North America respond faster, personalize every visit, and keep human connection at the heart of the client experience.
Sponsored by Phorest
Owner Michaella Blissett-Williams credits her General Manager Gloria Hortua with [salon] 718's year-over-year, double-digit growth and says she's been able to scale the company to eight locations because she can rely on Hortua to manage daily operations.
Shine Time: Aluram’s High Shine Line Delivers Moisture and Shine with Clean Ingredients
Sponsored by Aluram
Elyse Rogers is an uplifting presence at The Headroom who makes the team feel heard even in stressful situations. Owner Danielle Cherewyk sings her praises in this installment of Meet the Manager.
Despite a slight and predictable decline in client traffic for Q1, resilient pricing power is driving year-over-year revenue growth in salons. The KIM Report's Alain Audet reviews the data and what it's telling us about the state of professional beauty.
Same-store revenue grew just 2% for the second straight year—and new guest visits declined across every segment of the industry. The 2026 Benchmark Report reveals where growth is actually happening, which verticals are pulling ahead, and what the data says about where your business stands right now.
Sponsored by Zenoti
Hair restoration is entering a new era driven by regenerative science. This paper explores how Exosome technology is transforming treatment outcomes by targeting hair loss at a cellular level. Discover why EXOGROW is leading this shift.
Sponsored by Dermapenworld
A salon brand is much more than a logo. In this thought-provoking blog, Leon Alexander, Ph.D., walks you through the difference. SALON TODAY suggests sharing this article with your team and leading a discussion at your next huddle, asking the team to define your business's brand.
